|
|
Total Quality Management (TQM) CourseBy: Centre for Public Service Productivity and DevelopmentLagos State, Nigeria 07 - 09 May, 2019 3 days
USD 500
|
Total quality management (TQM) is a management approach to long-term success through customer satisfaction. Training courses in TQM will teach you how to use a combination of strategy, data, and effective communication to integrate quality into all aspects of your organization.
Total Quality Management TQM, also known as total productive maintenance, describes a management approach to long-term success through customer satisfaction. In a TQM effort, all members of an organization participate in improving processes, products, services, and the culture in which they work.
Learning Objectives
- Meaning of Quality
- Origin of TQM
- Total Quality Management Defined
- Main Characteristics of TQM
- Objective and Benefits of TQM
- Principles of TQM
- How to Implement TQM
- Significance of the 4 Stages of TQM
| Lagos | May 07 - 09 May, 2019 |
| USD 500.00 | |
| NGN 200,000.00 | |
Dr Chris Egbu +2348023194131
Related Courses
Managing Productivity and Performance Course
3 days, 11 - 13 Jun, 2019
Centre for Public Service Productivity and Development
Disaster and Emergency Management Planning: from Policy to Practice Course
3 days, 02 - 04 Jul, 2019
Centre for Public Service Productivity and Development
Essential Skills for Effective Training Administration
3 days, 08 - 10 Oct, 2019
Centre for Public Service Productivity and Development
Building the Best Supply Chain Operations: Principles for Continuity and Sustainability Course
4 days, 16 - 19 Jul, 2019
Centre for Public Service Productivity and Development
