At the end of the workshop, participants should be able to interact and communicate with individuals in organizational environment for effective service delivery.
What is to be learnt
To achieve the above stated objectives, the content covers among others;
Overview of human Resource Management
- influencing and Persuasion Skills
- Handling of Difficult Situations
- Officers in organizations Human Relation
- Effective Service Delivery
Who to Attend
The workshop is targeted at Senior Managers, Administrators, Supervisors on GL 08 – 13 in Federal and State Public Service.