Nigerian Seminars and Trainings

Search conferences, training, seminars, courses and workshops in Nigeria and around the world

business logo

Banking Operations Workshop

By: Tom Associates Training  

Lagos State, Nigeria

18 - 22 Sep, 2017  5 days

Follow Event

  

NGN 162,750

The five-day workshop has been thoroughly researched among banks to present participants with very broad view and understanding of banking operations, principles, procedures and practices. It will provide strong technical and theoretical skills as well as the knowledge needed to enhance their performance and productivity in their respective banking duties.

Course Objectives

At the end of this workshop, participants will be able to:

  • Explain the customers’ rights and duties
  • Explain the bankers rights and duties
  • List, describe and discuss the  documents needed to open various accounts
  • Open and close accounts in line with regulatory requirements
  • Explain the Nigeria banker’s clearing system
  • Pay and collect cheques in line with regulations
  • Identify different types of negotiable instruments in line  with the bill of exchange act
  • Discuss the concepts of sale and marketing in the business of banking
  • Differentiate between marketing and sales
  • Identify the necessary actions to be taken in determination of banker and customer relationship.

Course Contents

DAY ONE

Banker Customer Relationship

  • General and special relationships between banker and customer
  • Customer’s rights and duties
  • Bankers rights and duties
  • Special relationships and duties arising out of banker’s opinions, indemnities, power of attorney, mandate, standing order, direct debit and safe custody

DAY TWO

Classification and Documentation of Accounts

  • Opening and conduct of accounts for all customers (Personal Accounts, Minor Accounts and Joint Accounts)
  • Government – Federal, State and Local government
  • Incorporated Organizations – Stockbroking, Partnership, Current Account, Sole Proprietors etc.
  • Others – Executors, Administrators, Trustees, Incorporated Trustees, Societies, Clubs, Religious Bodies, NGOs etc.
  • Reasons and Procedures for Closing Accounts

DAY THREE

Banking Transactions and Payment Systems

  • Payments and collection of cheques and other instruments
  • The banker’s clearing systems
  • Operational process mapping
  • E-banking
    • Nigerian Interbank Settlement System (NIBSS)
    • Debit card / Credit card
    • POS
    • Mobile banking
    • Internet banking

DAY FOUR

Negotiable Instruments

  • Definition, Types and Distinguishing features
  • Cheques
  • Promissory Notes
  • Protection for the paying and collecting banker

DAY FIVE

Banker and Customer Relationship under Special Conditions

  • Actions to be taken on the death, mental disorder and bankruptcy of customers, dissolution of partnership, winding up of corporate customers, or upon receipt of a garnishee order or court summon / orders.
  • Termination of banker’s authority to pay customer’s cheques

A Primer on Marketing of Banking Services

  • Marketing concepts and definitions; Marketing vs. Sales
  • Marketing of services vs. marketing of physical goods
  • Financial services marketing strategies
    • Rationale for marketing strategies
    • Elements of creative marketing strategy
    • Formulating marketing strategies
5/7 Alade Lawal Street, Off Ikorodu Road, Anthony Village, Lagos. Sep 18 - 22 Sep, 2017

Registration: 08:30:am - 09:00:am

Class Session: 09:00:am - 04:00:am

NGN 162,750.00
(Convert Currency)

Mr Abiodun Toki 08033019120

3 – 4 participants: 5% discount 5 or more participants: 10% discount
Related Courses
Excellent Operations Management: Value Improvement in Manufacturing and Service Operations Excellent Operations Management: Value Improvement in Manufacturing and Service Operations

4 days, 14 - 17 Aug, 2018 

2018-08-14 12:08:00
Lagos State, Nigeria

Tom Associates Training

Be it in manufacturing, services, social or non-government organization, operations management strategies are the bedrock for continuity and profitability. It deals with the management of the direct ...

How to Turn Around an Underperforming Business How to Turn Around an Underperforming Business

3 days, 01 - 03 Aug, 2018 

2018-08-01 12:08:00
Lagos State, Nigeria

Tom Associates Training

When an enterprise is in crisis, all kinds of devastating things start to happen to the customers, to the suppliers, to its bankers, to the workers, the managers and their families. But in a ...

Strengthening Your Business Model and Competitive Advantage Strengthening Your Business Model and Competitive Advantage

4 days, 08 - 11 May, 2018 

2018-05-08 12:05:00
Lagos State, Nigeria

Tom Associates Training

This Strengthening Your Business Model and Competitive Advantage course answers five critical business questions: Why are some businesses consistently outperforming their rivals? What is truly is a ...

Managerial Skills Appreciation: First Level Managers Programme Managerial Skills Appreciation: First Level Managers Programme

3 days, 08 - 10 Aug, 2018 

2018-08-08 12:08:00
Lagos State, Nigeria

Tom Associates Training

This course is to introduce first level managers to office and business management by making them Understand their roles within the changes that do affect business Get clear the management styles ...