Operational Excellence and Innovative Leadership Skills (OEILS)

This corporate workshop equips participants with the essential skills and knowledge to develop the talent, corporate culture, and strategies needed to position their organization for long-term success. Using case studies of best practice organizations, participants are able to develop the skills needed to refine their own organization’s business operations and strategy.

Who is this course for

• Operations Managers
• Supervisors , Team leaders
• Specialist , Aspiring Leaders

Major Learning Outcomes

• Build an innovative leadership culture that for corporate success
• Strategic Core Values for enhancing Internal service excellence and creating a unique service philosophy
• Effective Team leadership  and motivational skills
• leadership impact on the organization strategic direction
• Innovative, creative and diverse Leadership approaches for Attracting, developing, and retaining highly productive employees
• Employee Empowerment and delegation skills
• Great Service Principles for Internal Service Excellence
• Understanding the basic tool and approaches for decision-making
• Operations Mgt. Moving from a functional manager to leadership
• Employee Relationship Mgt. and Dealing with difficult stakeholders
• Effective communication, Operations and business Reporting skills
• Concept and impact of Work-Life balance

Organizational Benefits

• Employee Commitment
• Improved Performance & profitability

Related Competencies

• Leadership Skills
• Creative Thinking and Innovative skills
• Decision Making Skills

Program Deliverables

• Video Learning Tools
• Training Materials
• Case Studies, Practice Tools