Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Banking Operations Workshop

By: Tom Associates Training  

Lagos State, Nigeria

12 - 16 Mar, 2018  5 days

Follow Event

  

NGN 175,000

The five-day workshop has been thoroughly researched among banks to present participants with very broad view and understanding of banking operations, principles, procedures and practices. It will provide strong technical and theoretical skills as well as the knowledge needed to enhance their performance and productivity in their respective banking duties.

Course Objectives

At the end of this workshop, participants will be able to:

  • Explain the customers’ rights and duties
  • Explain the bankers rights and duties
  • List, describe and discuss the  documents needed to open various accounts
  • Open and close accounts in line with regulatory requirements
  • Explain the Nigeria banker’s clearing system
  • Pay and collect cheques in line with regulations
  • Identify different types of negotiable instruments in line  with the bill of exchange act
  • Discuss the concepts of sale and marketing in the business of banking
  • Differentiate between marketing and sales
  • Identify the necessary actions to be taken in determination of banker and customer relationship.

Course Contents

DAY ONE

Banker Customer Relationship

  • General and special relationships between banker and customer
  • Customer’s rights and duties
  • Bankers rights and duties
  • Special relationships and duties arising out of banker’s opinions, indemnities, power of attorney, mandate, standing order, direct debit and safe custody

DAY TWO

Classification and Documentation of Accounts

  • Opening and conduct of accounts for all customers (Personal Accounts, Minor Accounts and Joint Accounts)
  • Government – Federal, State and Local government
  • Incorporated Organizations – Stockbroking, Partnership, Current Account, Sole Proprietors etc.
  • Others – Executors, Administrators, Trustees, Incorporated Trustees, Societies, Clubs, Religious Bodies, NGOs etc.
  • Reasons and Procedures for Closing Accounts

DAY THREE

Banking Transactions and Payment Systems

  • Payments and collection of cheques and other instruments
  • The banker’s clearing systems
  • Operational process mapping
  • E-banking
    • Nigerian Interbank Settlement System (NIBSS)
    • Debit card / Credit card
    • POS
    • Mobile banking
    • Internet banking

DAY FOUR

Negotiable Instruments

  • Definition, Types and Distinguishing features
  • Cheques
  • Promissory Notes
  • Protection for the paying and collecting banker

DAY FIVE

Banker and Customer Relationship under Special Conditions

  • Actions to be taken on the death, mental disorder and bankruptcy of customers, dissolution of partnership, winding up of corporate customers, or upon receipt of a garnishee order or court summon / orders.
  • Termination of banker’s authority to pay customer’s cheques

A Primer on Marketing of Banking Services

  • Marketing concepts and definitions; Marketing vs. Sales
  • Marketing of services vs. marketing of physical goods
  • Financial services marketing strategies
    • Rationale for marketing strategies
    • Elements of creative marketing strategy
    • Formulating marketing strategies
5/7 Alade Lawal Street, Off Ikorodu Road, Anthony Village, Lagos. Mar 12 - 16 Mar, 2018

Registration: 08:30:am - 09:00:am

Class Session: 09:00:am - 04:00:am

NGN 175,000.00(Including VAT)
(Convert Currency)

Mr Abiodun Toki 08033019120

3 – 4 participants: 5% discount 5 or more participants: 10% discount
Related Courses
How to Set Key Performance Indicators (KPI) for Objective Performance Management Course How to Set Key Performance Indicators (KPI) for Objective Performance Management Course

2 day, 24 - 25 Jan, 2019 

2019-01-24 12:01:00
Lagos State, Nigeria

Tom Associates Training

The process of setting performance standards which can support appraising your employees’ performances against predefined sets of criteria that support the organization’s goals and ...

Frontline Leadership: Emerging Leadership Course Frontline Leadership: Emerging Leadership Course

3 days, 28 - 30 Jan, 2019 

2019-01-28 12:01:00
Lagos State, Nigeria

Tom Associates Training

The  course presents the basic principles that are the foundation of all the leadership activities and central to senior level effectiveness: Building and maintaining a positive, ...

Advanced Excel Simplified for Financial Analysis Course Advanced Excel Simplified for Financial Analysis Course

5 days, 04 - 08 Feb, 2019 

2019-02-04 12:02:00
Lagos State, Nigeria

Tom Associates Training

Advanced Excel is for people who already can create moderately complex spreadsheets and still want to add more sophistication and automation. This training will equip participants with relevant tools ...

Bank Treasury Management Training Bank Treasury Management Training

4 days, 19 - 22 Feb, 2019 

2019-02-19 12:02:00
Lagos State, Nigeria

Tom Associates Training

 Bank Treasury Management Training participants will be equipped with knowledge and skills in the following areas: Government policies on funding, monetary and fiscal policies Deposits ...