Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Workforce Harmony and Excellent Collaboration Course

By: Tom Associates Training  

Lagos State, Nigeria

21 - 23 Mar, 2018  3 days

Follow Event

  

NGN 125,000

This programme is developed around Seven Key Collaboration Lessons for a harmonious workplace, namely:

  • Avoid unreasonable or arbitrary positions
  • Avoid letting prejudices show through
  • Avoid bargaining by demands and ultimatums
  • Explain positions logically and frankly
  • Present reasons calmly, without personalizing
  • Recognize legitimate concerns and needs of other side
  • Take the lead over different parties involved that need to be aligned for the things at hand.

Subsequently on the job, people who take this course would be observed clearly as:

  • Working well in harmony with others
  • Accepting responsibilities
  • Mastering effective methods for dealing with interpersonal conflicts
  • Understanding and shaping their counterparts’ decisions and common interest
  • Giving information
  • Gathering information
  • Practicing effective listening skills.

Course Contents

Day One

  • Foundation for Excellent Collaboration
  • Collaboration - The Business Case
  • Good Collaboration
  • Seven Key Collaboration Lessons
  • Some Basic Human Needs
  • What is meant by communication?
  • Communication interaction - visual, vocal and verbal
  • Beliefs and Attitudes
  • The corresponding behaviors to reinforce the beliefs
  • Women/Men
  • Religious/Traditional Values and beliefs
  • Ethnic groups: Igbo, Yoruba, Hausa
  • Expatriates/Nigerians
  • Leadership styles in organizations
  • Potential Personality Conflicts
  • Style Conflicts
  • What to you is Competition?
  • Who’s scoring more?
  • Who’s creating surprises?
  • Business Conflicts
  • Funding-inspired conflicts
  • Technology-inspired conflicts
  • Competition-inspired conflicts
  • Customer-inspired conflicts
  • Government-inspired conflicts
  • Business Case for Conflict Resolution
  • Personal Case for Conflict Resolution

Day Two

  • Foundation for Great Harmony
  • “We deal with people and not machines!!!”
  • Self-awareness,
  • Self-Regulation
  • Empathy
  • Knowing right from wrong
  • Concern for others
  • Empathy
  • Courtesy
  • Building trust
  • Self-respect
  • Ability to communicate well (oral expression)
  • Ability to get things done
  • Most Important Form of Intelligence is Social Intelligence
  • Being aware of personal “default” style
  • The patience to listen
  • Making communication an easy process.
  • Some Basic Human Needs at Work
  • The need for respect
  • The need to be appreciated
  • The need to feel important
  • The need to be understood
  • The need to be recognized
  • The need to be truthful.

Day Three

  • Negotiation and Persuasion Techniques
  • The Styles
  • Collaboration
  • Competition
  • Compromise
  • Accommodation
  • Avoidance.
  • Looking for interests behind positions
  • Willingness to consider the other side’s interests
  • Conciliation and Mediation
  • Building a deal
  • Being persuasive.
  • Collaboration
  • Different kinds of people
  • Temperaments
  • Personalities
  • Attitude
  • Values
  • Opinions.
  • Establishing rapport
  • Conflict management and resolution
  • Managing your ego
  • A commitment to personal integrity
  • Confidence
  • Be trustworthy
  • Acquire and demonstrate expert knowledge and know-how
  • Treat the other party with respect.
  • Be a problem solver
  • Be patient.
  • Easy to get on with.
  • Connect with other people effortlessly.
  • Deliberately look for the good in each person and each situation
  • Communication skills
  • Unintentional cues
  • Verbal cues: voice intonation or emphasis
  • Behavior cues - use body language
  • Language of the body in posture
  • Facial expressions
  • Eye contacts
  • Hand gestures.
5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos. Mar 21 - 23 Mar, 2018

Registration: 08:30:am - 09:00:am

Class Session: 09:00:am - 04:00:am

NGN 125,000.00
(Convert Currency)

Mr Abiodun Toki 08033019120

Discount of 5% to 3-4 participants from same organization. Discount of 10% to 5 or more participants from same organization.
Related Courses
Activation Marketing Master Class Activation Marketing Master Class

3 days, 13 - 15 Feb, 2019 

2019-02-13 12:02:00
Lagos State, Nigeria

Tom Associates Training

This Activation Marketing Master Class will discuss the following: Course Contents Day One Arousing Consumer Demand Successfully Promote new brands Revitalize fading brands  Marketing ...

Administrative Functions and Office Management Course Administrative Functions and Office Management Course

5 days, 04 - 08 Nov, 2019 

2019-11-04 12:11:00
Lagos State, Nigeria

Tom Associates Training

A training to deliver the requirements of Administrative Officers, so they are brought up-to-date with what is expected of them at all times. The contents will make administrative staff to be highly ...

Becoming an Effective Supervisory Manager Course Becoming an Effective Supervisory Manager Course

5 days, 11 - 15 Feb, 2019 

2019-02-11 12:02:00
Lagos State, Nigeria

Tom Associates Training

This Becoming an Effective Supervisory Manager programme will make participants to: Transit from team member to team supervisory manager Develop key business and behavior skills Practice how to link ...

How to Find and Win New Business Course: Opening Doors and Converting Opportunities How to Find and Win New Business Course: Opening Doors and Converting Opportunities

3 days, 18 - 20 Feb, 2019 

2019-02-18 12:02:00
Lagos State, Nigeria

Tom Associates Training

The Focus of the How to Find and Win New Business: Opening Doors and Converting Opportunities training course are: How to plan prospecting for new customers How to position the organization and ...