Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Managing Conflict and Difficult Situations at Work Course

By: Tom Associates  

Lagos State, Nigeria

10 - 11 May, 2018  2 day

Follow Event

  

NGN 105,000

This course addresses factors of ‘difference’ which affect workplace performance and can affect fully utilising the potential and contribution of all employees. It teaches the building relationships and demonstrating respect and fairness in interactions with employees and external stakeholders.

The course promotes how to be part of a work environment where:

  • Everyone is valued and treated with respect and dignity.
  • Communications are open, and trust is high.
  • Employment system is open and transparent.
  • Teams are more cohesive.
  • Work practices are flexible and innovative.

Course Contents

DAY ONE

  • Common Causes of Conflicts at Work
  • Signs of Conflicts
  • Common Conflict Triggers
  • Different Forms of Conflict
    • Perception conflict
    • Personality conflict
  • Reflexive Loop
  • Difference Issues
  • Beliefs and Attitudes
  • Interrelationship of Assertive and Cooperative Behaviours

DAY TWO

  • Managing Differences
    • Younger bosses managing older workers
    • Benefits of generation gaps
    • Break down the stereotypes
    • Treat each other as a peer
    • How to learn from each other
  • Resolution of Team Conflicts
    • What Compromise is
    • What Collaboration is
    • Embracing the unfamiliar
5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos. May 10 - 11 May, 2018

Registration: 08:30:am - 09:00:am

Class Session: 09:00:am - 04:00:am

NGN 105,000.00
(Convert Currency)

Mr Abiodun Toki 08033019120

Discount of 5% to 3-4 participants from same organization. Discount of 10% to 5 or more participants from same organization
NST PPC Advert
Related Courses
Managing the Learning and Development Function Course Managing the Learning and Development Function Course
On going

5 days, 16 - 20 Jul, 2018 

2018-07-16 12:07:00
Lagos State, Nigeria

Tom Associates

Because the current roles of Learning and Development (L and D) in all organizations will change in the future in line with the trends in best practices, efforts of the employees in all L and D ...

Buisness Acumen Master Class Course Buisness Acumen Master Class Course

3 days, 17 - 19 Oct, 2018 

2018-10-17 12:10:00
Lagos State, Nigeria

Tom Associates

Business Acumen is all about seeing the big picture and recognizing that all decisions no matter how small can have an effect on the bottom line. Therefore the focus of this course is to prepare ...

Administrative Functions and Office Management Course Administrative Functions and Office Management Course

5 days, 05 - 09 Nov, 2018 

2018-11-05 12:11:00
Lagos State, Nigeria

Tom Associates

A training to deliver the requirements of Administrative Officers, so they are brought up-to-date with what is expected of them at all times. The contents will make administrative staff to be highly ...

Banking Operations Workshop Banking Operations Workshop
On going

5 days, 16 - 20 Jul, 2018 

2018-07-16 12:07:00
Lagos State, Nigeria

Tom Associates

The five-day workshop has been thoroughly researched among banks to present participants with very broad view and understanding of banking operations, principles, procedures and practices. It will ...