Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

How to Set Key Performance Indicators (KPI) Course: For Objective Performance Management

By: Tom Associates Training  

Lagos State, Nigeria

05 - 06 Jul, 2018  2 day

Follow Event

  

NGN 105,000

The process of setting performance standards which can support appraising your employees’ performances against predefined sets of criteria that support the organization’s goals and objectives. The process we will deliver to you should additionally give you opportunity to measure each employee’s ability, interest and characteristics in addition to the quantitative measures.

The Outcome

By the time the exercise is concluded, managers will have developed the document which establishes the process that:

  • Clarifies Performance Goals, Objectives and Process of senior management members and employees. These Performance Goals and Objectives will be credible.
  • Encourages employees towards responsibility and accountability.
  • Establishes a line of vision between job description of each employee to the group’s business performance and objectives.
  • Links to other HR components like career development, competency development and rewards.
  • Supports an objective and continuous feedback between employees and Management.

Course Contents

DAY ONE

  • Development of KPIs – the Balanced Scorecard Approach
  • Customer Perspective
  • Customers (what customers we target and what should they be experiencing through us).
  • Business Process Perspective
  • Processes (how must we organize to deliver what outputs and standards the customers desire of us).
  • Organizational Learning and Innovation Perspective
  • Innovation for Growth (new wonderful things we must develop for us to advance and grow).
  • Financial Perspective
  • Financial (the financial outcomes of all the above and to all stakeholders).
  • KRA Weighting
  • Critical Performance Standards
  • Assessment Frequencies
  • Dependencies
  • Line-of-Vision: Cascaded Corporate KRAs and KPIs. 

DAY TWO

  • Performance Tracking Tools
    • Divisional Performance Tracking
    • Department Performance Tracking
    • Weekly or Monthly Performance Tracking
  • What this KPI Setting Process will Enable Organization
    • Alignment
    • Assessment
    • Compensation
    • Achievement
    • Planning                     
    • Communication
    • Development
5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos. Jul 05 - 06 Jul, 2018

Registration: 08:30:am - 09:00:am

Class Session: 09:00:am - 04:00:am

NGN 105,000.00(Including VAT)
(Convert Currency)

Mr Abiodun Toki 08033019120

Discount of 5% to 3-4 Participants from Same Organization. Discount of 10% to 5 or More Participants from Same Organization.
Related Courses
Office Management Training for Officers  and Managers Course Office Management Training for Officers and Managers Course

5 days, 08 - 12 Jul, 2019 

2019-07-08 12:07:00
Lagos State, Nigeria

Tom Associates Training

By the time the training ends, Officers and Managers who participate in it will: Have learned how to work well in ways that maintain and improve efficiency and productivity Be able to successfully ...

Intermediate Skills for Effective Office Administration Course Intermediate Skills for Effective Office Administration Course

5 days, 15 - 19 Jul, 2019 

2019-07-15 12:07:00
Lagos State, Nigeria

Tom Associates Training

An effective administrator is an asset to any organization as the link between various departments who ensures the smooth flow of information from one part to the other. Thus without ...

Excellent Written Communications for Public Service Officers Course Excellent Written Communications for Public Service Officers Course

5 days, 02 - 06 Sep, 2019 

2019-09-02 12:09:00
Lagos State, Nigeria

Tom Associates Training

Effective writing in English, the official language, is a powerful tool in the hands of  public service officers. Brilliant officials articulate their thoughts in a clear and concise manner. ...

Making your Business Blossom in a Suppressive Market: Groundbreaking Action Plans for Cutting-Edge Companies Making your Business Blossom in a Suppressive Market: Groundbreaking Action Plans for Cutting-Edge Companies

4 days, 15 - 18 Apr, 2019 

2019-04-15 12:04:00
Lagos State, Nigeria

Tom Associates Training

This courses teaches pungent lessons to any business that will successfully wade through a period when its counterparts are experiencing comatose: How much time managers spend on problem definition, ...