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Customer Relationship Management Course

By: JK Michaels Consulting  

Lagos State, Nigeria

04 - 06 Aug, 2020  3 days

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NGN 150,000

Venue: 14, Odeniran Close, Opebi, Lagos

Other Dates

Venue Date Fee  
14, Odeniran Close, Opebi, Lagos, Lagos State, Nigeria 22 - 24 Oct, 2020 NGN150000
14, Odeniran Close, Opebi, Lagos, Lagos State, Nigeria 08 - 10 Dec, 2020 NGN150000

Customers love and cherish companies that treat them the way they (the customer) want to be treated.  People are now prepared to pay more for good service.

Customer Relationship Management Analyst, also known as CRMA, helps businesses successfully implement strategies, practices and technologies aimed at winning and retaining customers profitably. The objective of this business and management course is to equip you with a sound foundation of CRMA concepts and best practices so you can implement CRMA practices successfully for long-term profitability.

Businesses aim to win and keep customers. Their competitors also seek to do the same. Even the most successful firms, with excellent marketing programs for attracting customers, have trouble with customer retention.

In this course, you will learn how to shift from a short-term customer transaction-based mode of operation to a long-term relationship mode and understand the benefits of having strong customer relations.

14, Odeniran Close, Opebi, Lagos Aug 04 - 06 Aug, 2020
14, Odeniran Close, Opebi, Lagos, Lagos State, Nigeria 22 - 24 Oct, 2020
14, Odeniran Close, Opebi, Lagos, Lagos State, Nigeria 08 - 10 Dec, 2020
NGN 150,000.00
(Convert Currency)

Oyin Williams 08033596025

We have acclaimed network of internationally certified, practical, professional, A+ rated, best-in –class facilitators with aggregate experience of over 25 years.
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