To excel as an office manager, administrator or secretary you need to perfect your interpersonal and behavioral skills, to ensure you stray in control and on top of every one of your responsibilities. In this workshop you will learn how to.
- prioritize your daily responsibilities to achieve maximum output
- Understand yourself and others thereby improving interactions and relationships
- Use techniques to help you think creatively, solve problems, plan and make decisions
*Taking Control of Your Work Life
- Streamline your office systems
- External and internal customer service
- Understanding and clarifying purpose, vision and mission
- Making your office user-friendly and efficient
*Essential Administrative Skills
- Planning Skills
- Problem Solving Techniques
- Decision-Making Tools
- Managing meetings effectively
- Become More proactive
*Vital Communication Skills
- Different Styles of communication
- Communicating with confidence
- Learning to be more assertive
- With-in conflict resolution
- Barriers to communication
*Developing as a Professional
- Listening Skills
- Leadership Skills
- Painless methods for giving corrective feedback
- Best Practices for delivering positive feedback
FOR WHOM: Human Resource Managers/Officers, Supervisors, Admin and Personnel Managers, Office Managers and others who perform related functions in the Public and Private sectors.
The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.
|Alpha Partners Professional Training Conference Centre. 200, Muritala Mohammed Way (3rd Floor) Opposite Adekunle BRT Bus-stop, Yaba, Lagos.
||Jul 24 - 27 Jul, 2018
|NGN 120,000.00||(The workshop fee is N120,000.00 (One Hundred and Twenty Thousand Naira) only per participant to cover workshop literature and materials, executive bag, tea/coffee, lunch, photograph and certificate.)|
Chris Onwuasigwe, FCA – 08033045484 08033045484
3-5 Participants – 5% Discount allowed
5 and above number of Participants – 10% Discount allowed
A distinguished team of facilitators who are eminently qualified professionals has been assembled to lead discussions in course of the workshop.