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Customer Care and Conflict Resolution Training

By: CIR Capacity for Africa

Lagos State, Nigeria

08 - 12 Oct, 2018  5 days

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NGN 125,000

Customer service and care is the backbone of all thriving businesses. Besides helping your customers feel better about your product and organization which will keep them coming back with their friends, customer care skills can increase your value to your company and advance your career at the same time. However, trying to please every customer is virtually impossible in any industry with no exception. No matter who is at fault, it’s your job to clean up the situation or you’ll lose your customer. You can’t dodge customer conflict your whole career, so you need professional tips for dealing with it – and this training provides just that! Also in a video guide, you will learn the right ways to care for your valued customers by viewing scenarios in actual business settings.

Lagos Learning Centre, 1A Unity Road, Ikeja Oct 08 - 12 Oct, 2018

Registration: 08:00:am - 10:00:am

Class Session: 10:00:am - 04:00:am

NGN 125,000.00 + 6,250.00 (VAT)
USD 500.00 + 25.00 (VAT)
(Convert Currency)

Dr Gosim Martin, Director of Program +2348034963464

10% discount for 2 or more participants
CIR Africa Faculty
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