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Successful Skills for Secretaries, Administrators and PA's Training

By: Alpha Partners

Lagos State, Nigeria

03 - 06 Jul, 2018  4 days

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NGN 120,000

By the end of this training course, delegates will be able to:

  • Develop the skills and attributes of a first-class office professional
  • Make a greater contribution in their workplace
  • Become more confident
  • Become more proactive
  • Deal with the difficulties and pressures of working in a modern office
  • Prioritise between urgent and important tasks
  • Plan, organize and manage time more effectively
  • Present yourself more confidently and efficiently
  • Write, email and use the phone more professionally and effectively

CONTENT

  • Setting the Scene, Assessing Existing Skills, Time Management
  • Assessing Prior Skills and Knowledge
  • Competencies required
  • Perceptions, Attitudes and Beliefs
  • Time Management Skills
  • Organizing and Planning
  • Managing Workflow
  • Managing meetings
  • Communication Skills
  • Understanding Assertiveness
  • Group Activity on Assertiveness
  • Listening and Questioning Skills
  • Body Language
  • Team Working
  • Conflict management
  • Dealing with difficult people
  • Stress Management
  • Presentation Skills
  • Telephone Skills
  • Writing Skills
  • Email Etiquette
  • Presentation Skills

For whom: Secretaries, HR Directors, Managers, Admin and Personnel Managers, All Professionals, Heads and Staff of all other departments involved in Managerial and Technical Report Writing.  

Training Methodology

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participants will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

Alpha Partners Professional Training Conference Centre. 200, Muritala Mohammed Way (3rd Floor) Opposite Adekunle BRT Bus-stop, Yaba, Lagos. Jul 03 - 06 Jul, 2018
NGN 120,000.00(The Workshop fee is N120,000.00 (One Hundred and Twenty Thousand Naira) only per participant to cover workshop literature and materials, executive bag, tea/coffee, lunch, photograph and certificate)
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Chris Onwuasigwe, FCA 08033045484

3-5 Participants – 5% Discount allowed 5 and above number of Participants – 10% Discount allowed
A distinguished team of facilitators who are eminently qualified professionals has been assembled to lead discussions in course of the workshop.
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