Improving Productivity through Quality Enhancement and Cost Reduction Course

The quality and cost of a company's product or service compared to those of competitors, are key variables for survival in today's ever changing and highly competitive world. In today's business world, companies have to focus on methods to deliver superior quality through a process of continuously improving productivity and at the same time reducing costs by eliminating wastes. 

This workshop is designed to equip participants with the various skills and methods for improving quality of product and services, and for identifying and reducing wasteful activities and costs. 

Learning Objectives

At the end of this seminar, Participants will be able to:

• discuss the concept of total quality management 
• analyze reasons why desired quality outcomes are not met
• explain quality management techniques
• discuss various cost analysis techniques
• discuss ways of identifying and eliminating wasteful activities
• proffer solutions to quality issues and challenges in an organization

Target Audience

• Entrepreneurs
• Executives of private and public-sector organizations
• Supervisors and managers
• Accountants and cost controllers 
• Anyone who has responsibility for ensuring quality in their firms

Training Methodology

Lectures, discussions, case study, exercises and syndicate groups will be training methodology that will be deployed, together with audio visual aids to reinforce learning.

Content

• Overview of Total Quality Management (TQM)
• Why productivity matters
• Quality analysis and quality control methods
• Conducting a productivity SWOT analysis
• Root cause analysis in improvement of product quality and productivity
• Identifying and using critical success factors
• Internal and external benchmarking
• Implementing cost reduction strategies
• Corrective and Preventive Action Management (CAPA)
• Implementing Lean philosophy
• Introduction to Six Sigma
• Principles of the continuous improvement model
• Managing resistance to change