At the conclusion of this Training CSPT/CRM| Customer Service Professional Participants should be able to:
- Turn prospects into customers
- Minimize defections
- Have a large proportion of loyal customers
- Have a profitable relationship of the type the customers would desire and with those who desire them.
- Use cross selling opportunities without annoying customers.
At the end of the Training, Successful candidates will be issued professional Certificates from Jobskills Training Institute, with a wide range of international and Local accreditation.
Training syllabus base on international curriculum of best practice and delivered by Certified instructors with years of industry-based experience
- Implement customer service passion (PSP)
- Product vs service
- Seven days to better customer services
- Front line personnel
- Ten do’s and don’t
|41, Isolo way, by 7/8 Bus stop, off International Airport Road, Isolo, Lagos State
||Aug 12 - 13 Aug, 2019
Richard Solomon 08164085555
Discount of 50% for A Group of (5) Five Participant