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CSPT/CRM| Customer Service Professional Training

By: Jobskills Training Institute Nigeria Limited

Lagos State, Nigeria

12 - 13 Aug, 2019  2 day

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NGN 30,000

Venue: 41, Isolo way, by 7/8 Bus stop, off International Airport Road, Isolo, Lagos State

At the conclusion of this Training CSPT/CRM| Customer Service Professional Participants should be able to:

  • Turn prospects into customers
  • Minimize defections
  • Have a large proportion of loyal customers
  • Have a profitable relationship of the type the customers would desire and with those who desire them.
  • Use cross selling opportunities without annoying customers.

At the end of the Training, Successful candidates will be issued professional Certificates from Jobskills Training Institute, with a wide range of international and Local accreditation.

Training syllabus base on international curriculum of best practice and delivered by Certified instructors with years of industry-based experience

Course Outline

  • Implement customer service passion (PSP)
  • Product vs service
  • Seven days to better customer services
  • Front line personnel
  • Follow-up
  • Ten do’s and don’t
41, Isolo way, by 7/8 Bus stop, off International Airport Road, Isolo, Lagos State Aug 12 - 13 Aug, 2019
NGN 30,000.00
(Convert Currency)

Richard Solomon 08164085555

Discount of 50% for A Group of (5) Five Participant
Dr.Ikponmwen Mike
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