Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Effective Office Administration and Management for Female Leaders and Professionals

By: Fontini Consulting Ltd

Ghana

22 - 26 Feb, 2021  5 days

Follow Event

  

USD 3,500

Venue: Golden Tulip Hotel, Accra, Ghana

The roles of office professionals have evolved over recent years to include additional responsibilities and require advanced skills, such as the ability to tackle complex tasks, build relationships, deal with conflict and make difficult decisions. Office professionals must be emotionally intelligent leaders, be prepared to take risks, be creative, be team players, represent their managers and departments, and communicate effectively.

This interactive, discussion-based course will give participants the opportunity to learn and develop these skills. Participants will return to their workplaces empowered and able to contribute even more effectively to the success of their organization.

This course, facilitated by a leading female trainer, has been developed specifically to benefit female office professionals and covers key topics to enable female professionals to thrive in their organizations.

Course Methodology

This highly interactive course includes trainer presentations, group activities, working in pairs, individual exercises, discussions, videos, games, reflection, quizzes and case studies. Participants will have the opportunity to discuss their own challenges and share good practice with each other.

Course Objectives

By the end of the course, participants will be able to:

  • Take on independent or leadership roles, work in teams when needed, and interact confidently with peers, direct managers and executives
  • Utilize excellent communication skills to be even more impactful in the workplace
  • Structure their workload for optimal performance and results, using effective time management strategies
  • Build effective relationships with direct managers by adapting to different working styles
  • Manage conflict as well as understand and influence colleagues using Emotional Intelligence (EI)

Target Audience

This course is beneficial for female professional in an administrative or supporting role. This includes, but is not limited to: administrative assistants, office managers, executive PAs, executive secretaries, personal assistants, executive assistants, confidential secretaries, senior and junior secretaries and other administration-related office professionals.

Target Competencies

  • Time Management
  • Communication Skills
  • Listening Skills
  • Emotional Intelligence
  • Course Outline
  • Building on existing skills
  • The role of an office professional in the 21st century
  • Communication skills and techniques
  • Confidence as a tool
  • Assertiveness in the workplace
  • Time management under pressure
  • Organizational skills
  • Managing the workload
  • Task planning
  • Prioritizing the workload
  • Understanding the business – the big picture
  • Taking control of the workload
  • Change management in the work environment
  • Effective goal setting
  • Communicating effectively
  • Active listening
  • Effective business letter writing
  • E-mail writing
  • Minutes writing
  • Note writing
  • Report writing
  • Powerful presentation skills
  • Creating presentations
  • Winning the room
  • Presentation styles
  • Managing relationships
  • Image and perception management
  • Effective working relationships
  • Working styles
  • Identifying styles
  • Adapting to work styles
  • Having valuable meetings
  • Being a team player
  • How and when to delegate
  • Emotional intelligence
  • Understanding and influencing behaviors
  • Expressing needs and opinions with clarity
  • Giving and receiving feedback
  • Resolving conflict
  • Utilizing empathy to achieve a common goal
  • Presentation Skills
  • Office Management
  • Office Administration
Golden Tulip Hotel, Accra, Ghana Feb 22 - 26 Feb, 2021
USD 3,500.00(10% Disc for 3-5 delegates)
(Convert Currency)

Dr. Francis Okereke 08035062583

Related Courses
Certificate in Advanced Financial Modeling Certificate in Advanced Financial Modeling

4 days, 13 - 16 Apr, 2021 

2021-04-13 12:04:00
Abuja FCT, Nigeria

Fontini Consulting Ltd

Organizations cannot afford to make the wrong investments decisions as these decisions have a long-term impact on the business and could make or break the organization. Therefore, it is critical to ...

Health Safety and Enviroment Workshop Health Safety and Enviroment Workshop

4 days, 23 - 26 Mar, 2021 

2021-03-23 12:03:00
Ghana

Fontini Consulting Ltd

Who is responsible for health and safety in your organization? Who should be held accountable to meet legal obligations in safety requirements? Through this course, it will be apparent that workplace ...

Eliminating the Challenges of Treasury Management Course Eliminating the Challenges of Treasury Management Course

3 days, 05 - 07 May, 2021 

2021-05-05 12:05:00
State, Nigeria

Fontini Consulting Ltd

The highlights of this Eliminating the Challenges of Treasury Management training are as follows: Day 1 Current challenges of corporate treasury management Corporate value creation Cash flow and ...

Forensic Audit - Tax Crime Investigation Processes and Techniques Virtual Training Forensic Audit - Tax Crime Investigation Processes and Techniques Virtual Training

4 days, 16 - 19 Mar, 2021 

2021-03-16 12:03:00
United Arab Emirates

Fontini Consulting Ltd

This workshop will give participants insight and a thorough understanding of the key skills required for tax crime investigations. It will also include gaining knowledge on the ability to follow the ...