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Advanced Management and Administrative Skills for Secretaries and PA’s Course
On going

By: Impact Training and Management Consulting Limited  

Lagos State, Nigeria

14 - 16 Nov, 2018  3 days

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NGN 108,500

This course prepares Senior Secretaries and PA’s for career change into supervisory, managerial and administrative positions. It will also enable them manage their bosses who are likely to General Managers and Directors, anticipate their needs and help run their offices smoothly and efficiently.

Learning Objectives

Participants will:

 • Acquire managerial and administrative skills

 • Manage an office effectively

 • Lead and motivate others

 • Manage events such as AGMs, send forth and protocol

 • Write well and communicate effectively

Learning Contents

 • Becoming a manager and an office administrator

 • Principles and practice of office management

 • Building an effective support tam

 • Management processes: Planning, Organising, Directing, Controlling

 • Using formal and informal communication to achieve results

 • Problem solving and decision making

 • Managing the boss

 • Office facilities management / Health safety and environment

 • Events management

 • Protocol and travels management

 • Time management – Urgency / Importance matrix

 • Work ethics

 • Emotional intelligence

 • Personal effectiveness techniques

Who Should Attend

Senior Secretaries, Personal Assistants and others who want a career change to Administration.

10, Obokun Street, Off Coker Road, Ilupeju, Lagos, Nigeria. Nov 14 - 16 Nov, 2018
NGN 108,500.00
(Convert Currency)

Taiwo Adegun 08023060462

Discounts off regular fees for open programmes: 3-5 nomination - 5% Programme also available as in-plant. Fee: Negotiable
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