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Customer Relationship Management (CRM): Beyond Customer Expectations

By: Capacity for Africa

Lagos State, Nigeria

18 - 22 Nov, 2019  5 days

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NGN 175,000

Venue: Lagos Learning Centre, 1A Unity Road, Ikeja, Lagos, Nigeria

To create the framework for best practices in customer-centric organizations toward meeting and even exceeding customer expectations. Covers Customer Relationship Skills, CRM Technology, Data Mining, Value Management, Pricing Strategy, Digital Marketing, and Customer Service Initiatives.

Customer/Client Relationship Managers, Marketing and Sales Managers, Business Development Officers, and Customer Service/ Support Executives.

Lagos Learning Centre, 1A Unity Road, Ikeja, Lagos, Nigeria Nov 18 - 22 Nov, 2019

Registration: 08:00:am - 10:00:am

Class Session: 10:00:am - 04:00:am

NGN 175,000.00 + 8,750.00 (VAT)
USD 750.00 + 37.50 (VAT)
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Dr. Gosim Martin, Director of Program +2348034963464

10% discount for 2 or more participants from the same organization
CIR Africa Faculty
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