Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

How to Set Key Performance Indicators (KPI) for Objective Performance Management Course

By: Tom Associates Training  

Lagos State, Nigeria

24 - 25 Jan, 2019  2 day

Follow Event

  

NGN 105,000

The process of setting performance standards which can support appraising your employees’ performances against predefined sets of criteria that support the organization’s goals and objectives. The process we will deliver to you should additionally give you opportunity to measure each employee’s ability, interest and characteristics in addition to the quantitative measures.

The Outcome

By the time the exercise is concluded, managers will have developed the document which establishes the process that:

  • Clarifies Performance Goals, Objectives and Process of senior management members and employees. These Performance Goals and Objectives will be credible.
  • Encourages employees towards responsibility and accountability.
  • Establishes a line of vision between job description of each employee to the group’s business performance and objectives.
  • Links to other HR components like career development, competency development and rewards.
  • Supports an objective and continuous feedback between employees and Management.

Course Contents

DAY ONE

  • Development of KPIs – the Balanced Scorecard Approach
  • Customer Perspective
  • Customers (what customers we target and what should they be experiencing through us).
  • Business Process Perspective
  • Processes (how must we organize to deliver what outputs and standards the customers desire of us).
  • Organizational Learning and Innovation Perspective
  • Innovation for Growth (new wonderful things we must develop for us to advance and grow).
  • Financial Perspective
  • Financial (the financial outcomes of all the above and to all stakeholders).
  • KRA Weighting
  • Critical Performance Standards
  • Assessment Frequencies
  • Dependencies
  • Line-of-Vision: Cascaded Corporate KRAs and KPIs. 

DAY TWO

  • Performance Tracking Tools
    • Divisional Performance Tracking
    • Department Performance Tracking
    • Weekly or Monthly Performance Tracking
  • What this KPI Setting Process will Enable Organization
    • Alignment
    • Assessment
    • Compensation
    • Achievement
    • Planning                     
    • Communication
    • Development
5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos. Jan 24 - 25 Jan, 2019

Registration: 08:30:am - 09:00:am

Class Session: 09:00:am - 04:00:am

NGN 105,000.00
(Convert Currency)

Mr Abiodun Toki 08033019120

Discount of 5% to 3-4 Participants from Same Organization. Discount of 10% to 5 or More Participants from Same Organization.
Related Courses
Monitoring and Evaluation (M and E) of Government Projects Course Monitoring and Evaluation (M and E) of Government Projects Course

5 days, 04 - 08 Mar, 2019 

2019-03-04 12:03:00
Lagos State, Nigeria

Tom Associates Training

The country is as exposed as any country to the growing pressures on government for good governance, accountability, greater development effectiveness and delivery of tangible results. Accompanying ...

Advancing Performance through Targets Setting and Appraisal Processes: Employee Performance Assurance Training Advancing Performance through Targets Setting and Appraisal Processes: Employee Performance Assurance Training

4 days, 27 - 30 Aug, 2019 

2019-08-27 12:08:00
Lagos State, Nigeria

Tom Associates Training

By the time the programme ends, participants would become conversant with the procedure of: Determining performance measures at the Corporate, Business Unit and Individual levels. Managing the ...

SME’s Combating Production and Service Wastages Course SME’s Combating Production and Service Wastages Course

2 day, 20 - 21 May, 2019 

2019-05-20 12:05:00
Lagos State, Nigeria

Tom Associates Training

Wastes in the production of goods and services always exist and will grow without intervention. These are elements of products and services actually not valued by customers but yet are built into the ...

Classroom Training Delivery Skills for Line Managers Classroom Training Delivery Skills for Line Managers

3 days, 25 - 27 Mar, 2019 

2019-03-25 12:03:00
State, Nigeria

Tom Associates Training

This training course provides managers and line instructors with knowledge and skills to design and facilitate learning in a classroom environment. Participants in this course will experience and ...