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Advancing Performance through Targets Setting and Appraisal Processes: Employee Performance Assurance Training

By: Tom Associates Training  

Lagos State, Nigeria

27 - 30 Aug, 2019  4 days

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NGN 150,000

By the time the programme ends, participants would become conversant with the procedure of:

  • Determining performance measures at the Corporate, Business Unit and Individual levels.
  • Managing the attainment of targets through regular monitoring, and support.
  • Appraising employees and identifying training and development requirements to build relevant competencies.
  • Linking individual performance to rewards and career advancement.

Course Contents

DAY ONE

  • Create a line of vision between the Corporate Objectives and what every employee does and attains.
  • Target Setting and Performance Management Process - Objectives, Competencies, and Standards
  • The Balanced Scorecard Model
    • Customer Perspective
    • Business Processes Perspective
    • Organisation Learning Perspective
    • Financial Perspective.

DAY TWO

  • Components of the Targets Setting
    • Goals
    • Critical Results
    • Performance Indicators
    • Performance Standards
    • The Quantitative Performance
    • Behavioural Performance
    • Weighting
    • Dependencies.

DAY THREE

  • Why do we Appraise?
  • Uses of performance appraisal
  • Preparation for the Manager - Assessment and using performance measures
  • Preparation for the Employee - Career and Development
  • The Performance Review Conversation
  • Expectations from performance appraisal exercise
  • Three critical areas for review
    • Performance review
    • Reward review
    • Potentiality review.

DAY FOUR

  • Performance rating factors
  • Completing the Performance Management Cycle with Appraisals
  • Appraisal Process Best Practices
    • The how and why
    • The 360 degrees Appraisal
    • Critical Appraisal Skills
    • Active listening
    • Excellent communications
  • Rating factors
  • Reward review
  • Managing 'poor performer'
5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos. Aug 27 - 30 Aug, 2019

Registration: 08:30:am - 09:00:am

Class Session: 09:00:am - 04:00:am

NGN 150,000.00(Including VAT)
(Convert Currency)

Mr Abiodun Toki 08033019120

Discount of 5% to 3-4 participants from same organization. Discount of 10% to 5 or more participants from same organization.
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