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Advancing Performance By S.M.A.R.T. Targets Setting and Appraisal Processes: Employee Performance Assurance Training
NGN 175,000
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Venue: 5/7, Alade Lawal Street, Opposite Anthony Police Station, Idi-Iroko Bus-Stop, Ikorodu Road, Anthony Village - Lagos, Nigeria
By the time the programme ends, participants would become conversant with the procedure of:
• Determining performance measures at the Corporate, Business Unit and Individual levels.
• Managing the attainment of targets through regular monitoring, and support.
• Appraising employees and identifying training and development requirements to build relevant competencies.
• Linking individual performance to rewards and career advancement.
Course Contents
Day One
• Create a line of vision between the Corporate Objectives and what every employee does and attains.
• Target Setting and Performance Management Process – Objectives, Competencies, and Standards
• The Balanced Scorecard Model
- Customer Perspective
- Business Processes Perspective
- Organisation Learning Perspective
- Financial Perspective.
Day Two
• Components of the Targets Setting
- Goals
- Critical Results
- Performance Indicators
- Performance Standards
- The Quantitative Performance
- Behavioural Performance
- Weighting
- Dependencies.
Day Three
• Why do we Appraise?
• Uses of performance appraisal
• Preparation for the Manager – Assessment and using performance measures
• Preparation for the Employee – Career and Development
• The Performance Review Conversation
• Expectations from performance appraisal exercise
• Three critical areas for review
- Performance review
- Reward review
- Potentiality review.
Day Four
• Performance rating factors
• Completing the Performance Management Cycle with Appraisals
• Appraisal Process Best Practices
- The how and why
- The 360 degrees Appraisal
- Critical Appraisal Skills
- active listening
- excellent communications
• Rating factors
• Reward review
• Managing “poor performers”.
5/7, Alade Lawal Street, Opposite Anthony Police Station, Idi-Iroko Bus-Stop, Ikorodu Road, Anthony Village - Lagos, Nigeria | Aug 23 - 26 Aug, 2022 |
Registration: 08:30:am - 03:30:am
NGN 175,000.00 | (VAT Inclusive) |
Tolu Jegede 08178591654
Discount of 5% to 3-4 participants from same organization.
Discount of 10% to 5 or more participants from same organization.
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