Negotiation Skills and Tools Course

Negotiation is an integral part of creating value for the organization. Your success depends on your personal skills as a negotiator, whether you are seeking resources for your project or team, deciding on a new hire’s salary, or inking a high-stakes deal for your company.

In this negotiation training program, you will gain insight into the habits of dealmakers as you build your own skills. Through a series of group exercises, you will learn how to execute proven tactics, refine your personal negotiating style, and improve your ability to bargain successfully and ethically in any situation. Along the way, you will gain new appreciation for how negotiating skills can help you overcome a wide range of challenges—at work and beyond.

Course Content

• Understanding the interests, priorities, and goals of all parties
• Maximizing opportunity through pre-negotiation preparation
• Knowing how personal biases and cultural differences impact negotiations
• Dealing with irrational people and challenging relationships
• Improving communication by listening and asking questions
• Concessions
• Making offers at the right time and in the right way
• Transforming competition into cooperation—and opponents into partners
• Managing teams of negotiators more effectively
• Recognizing when to walk away from the table
• Effective Communication for Effective Negotiations

Upon completion of this program, participants will be able to:

• Understand and relate to the interests, priorities and goals of all parties involved 
• Have insight into the habit of dealmakers while building their own skills
• Deal with different kinds of people and challenging relationships
• Negotiate effectively and recognize when to walk away