Facility Maintenance and Management Training

This is a programme for Facility Managers and Office Managers who support the Facility Managers. It is to give them the know-how to effectively manage the physical assets. The programme will make all employees participating in it to:

• Articulate their roles critically and with clear precision
• Demonstrate how central they are to the risk assurance policy and business continuity process of the organization
• Demonstrate their relationship management acumen in working with and managing the stakeholders of their responsibilities areas
• Focus on the bottom line significance of their minute-by-minute activities
• Be in state of perpetual alertness.

Course Contents

Day One 

Facility Risk Assurance

• Understanding your Facilities and Assets                                         
  • Modern ideas about Facility Management
  • Feeling the heartbeat of your Facility
  • Criticality Analysis
  • Facility Management Benchmarking techniques
  • Using the Pareto’s Principle                                                                           
• Asset Management                                                                
  • What Asset and Asset Management mean
  • Critical Asset ranking
  • Understanding Asset failure
  • Effective Asset Management Implementation
• Asset Management Resources                                        
  • Integrated Facilities Management
    • Life Cycle Costing
    • Continuous improvement philosophy

Day Two

• Facility Condition Indexing FCI
  • Interpreting the FCI range in Facility Management
  • FCI impacts, Failures and Occupant’s Morale
  • Asset Management tools for Corrective maintenance and repairs
• Depreciation technique of Facility components                                                              
• Facility Stakeholders Management for effective results
  • Elements of stakeholders Management
  • Stakeholders Analysis
  • Stakeholders Prioritization techniques
• Facility Condition Indexing
• Facility Management Technology                            
  • Computer Aided Facility Management Technology
  • Preparing a strategic technology plan
  • Technology optimizing Process
• Maintenance Management
• Maintenance - the Modern Concept                                                
  • Challenges of cultural issues and maintenance management
  • Maintenance planning and scheduling
  • Classification of maintenance work according to plan and schedules
• Cost Planning and Management                                                                    
  • Facility Management master budgeting
  • Facility Management budget performance System
  • Maintenance using Facility master schedule
  • Facility Management Master Schedule
• Fault Diagnosis                                                                   
  • Maintenance Codes using Facility Management master plan
  • Failure Management in Facility Management
  • Failure Reporting using a Criticality Analysis Guide                 
• Maintenance Management Tactics                                                        
  • Proactive and Predictive Maintenance
  • Preventive Maintenance
  • Reactive Maintenance
  • Predictive Maintenance
  • Corrective Maintenance
  • Deferred Maintenance   
  • Operation and Maintenance exercise    
  • 90:10 Facility Maintenance development                  

Day Three

Troubleshooting and Emergency Recovery

• Failure Management and Control                                                      
  • Reliability-Centered Maintenance
  • Downtime reduction     
  • Tools for controlling Failure in Facility Management
  • Checklist systems development and operations
  • Developing a robust Service Level Agreement
• Energy Management                                                         
  • The increasing cost of Energy
  • What is Energy Management?
  • Goals of an effective Energy Management Programme
  • Implementing the major strategies of Energy Management
  • Energy Audit for Facility Managers

Day Four

• Disaster Planning, Emergency Preparedness and Business Continuity           
  • JIT Management                                                        
  • What a Disaster Recovery Plan is and why it is important
  • Identifying potential Hazards
  • Business Impact analysis
  • Personnel Policies and Crisis Communication
  • Strategic Alliance
  • Case Study and Exercise
  • Setting up an Action Plan
  • Emergency Planning Implementation checklist.