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Professional Skills Improvement Course for Secretaries, PA’s and Admin Officers

By: Alpha Partners

Lagos State, Nigeria

19 - 22 Feb, 2019  4 days

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NGN 150,000

This popular course examines best practice behaviours and systems to productively contribute to a professional work team.  This includes practical tools and techniques to empower you to rapidly develop your communication, organisational and customer engagement abilities to expand both your role and your opportunities.

Content

  • Professionalism, career management and personal motivation
  • Effective communication
  • Differentiate communication styles
  • Creating a positive first impression
  • Assertive communication
  • Manage workplace interactions
  • Dealing with multiple managers
  • Telephone etiquette
  • Time management is self management
  • Business etiquette

For Whom:

Administrators, executive secretaries, existing or prospective office managers/ senior administrators and others who perform related functions.

Training Methodology

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

Alpha Partners Professional Training Conference Centre. 200, Muritala Mohammed Way (3rd Floor), Yaba Lagos. Feb 19 - 22 Feb, 2019
NGN 150,000.00(The Workshop fee is N150,000.00 (One Hundred and Fifty Thousand Naira) only per participant to cover workshop literature and materials, executive bag, tea/coffee, lunch, photograph and certificate.)
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Chris Onwuasigwe, FCA – 08033045484 08033045484

5% discount for 3-5 participants and 10% discount for 6 and above number of participants from the same organization.
A distinguished team of facilitators who are eminently qualified professionals has been assembled to lead discussions in course of the workshop.
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