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Business Process Improvement Course

By: JK Michaels Consulting  

Lagos State, Nigeria

12 - 13 Jul, 2022  2 day

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NGN 180,000

Venue: Lagos - 14 Odeniran close, Opebi

Other Dates

Venue Date Fee  
Lagos - 14 Odeniran close, Opebi, Lagos State, Nigeria 29 - 30 Sep, 2022 NGN180000
Lagos - 14 Odeniran close, Opebi, Lagos State, Nigeria 16 - 17 Nov, 2022 NGN180000

This intensive four-day Certified Business Process Management Professional CBPP training course focuses on the essential skills business people require to analyze and redesign their processes and aligns with the ABPMP -CBOK, therefore can help in CBPP exam preparation.

  • Develop a business process strategy to meet stakeholder needs.
  • Analyze, improve, design and develop processes to meet stakeholder needs.
  • Align technology, organization, and facilities with the business process strategy and design
  • Apply their knowledge to manage process projects effectively.
  • Identify, clarify and manage business benefits arising from process change
  • Identify and define business and process needs from the customer’s perspective.
  • Link the strategic issues of change to end-to-end process design through the requirements definition process.
  • Tailor the Process Transformation Methodology to fit the needs of their organization, making best use of existing
  • Expertise plus various course-acquired skills which together will deliver cross-functional, end-to-end, value-adding processes.
  • Construct an affinity map (process map) highlighting breakpoints, moments of truth and business rules.
  • Apply an impact severity matrix to assist in the design of the TO-BE process.
  • Construct an action plan in which business rules are clearly defined, breakpoints eliminated, and moments of truth
  • Optimized thus providing the business perspective that the IT and technology people can model, simulate, and use.
  • Capture performance measures – Process KPIs and Activity Measures – related to strategic business objectives
  • Develop a performance measurement, implementation, monitoring, and ongoing improvement program to ensure that
  • The benefits of effective change can be demonstrably achieved and perpetuated as the business environment evolves.
Lagos - 14 Odeniran close, Opebi Jul 12 - 13 Jul, 2022
Lagos - 14 Odeniran close, Opebi, Lagos State, Nigeria 29 - 30 Sep, 2022
Lagos - 14 Odeniran close, Opebi, Lagos State, Nigeria 16 - 17 Nov, 2022

Registration: 09:00:am - 04:00:am

NGN 180,000.00
(Convert Currency)

Oyin Williams 08033596025

We have acclaimed network of internationally certified, practical, professional, A+ rated, best-in –class facilitators with aggregate experience of over 25 years.

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