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Powerful Leadership Communication and Influence Management Course

By: Tom Associates Training  

Lagos State, Nigeria

11 - 15 Mar, 2019  5 days

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NGN 175,000

Venue: 5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos.

Powerful communication is the key to effective leadership. This is a five-day practical ways for workplace communication in a variety of ways that senior officials should master if they plan to succeed.

Broad Competencies Addressed

  • Become more effective leader in communicating the organization’s goals and desired feedback.
  • Be more skillful at applying excellent communication competencies on the job.
  • Persuade and convince others in ways that obtain agreement or approval on ideas and views.
  • Blend well in an environment of cultural diversity.
  • Persuasiveness - ability to present ideas, influence and convince others to obtain agreement and approval on ideas negotiated.
  • Become most skillful in the use of today’s communication technology tools.
  • Use of English Language - ability to read, speak and write excellently in English, the official language for business.

Course Contents

Day One

  • Defining Powerful Communication
    • Communication is a Skill
    • Powerful communicators and great leaders in history
    • Communication Traits of Powerful Leaders
    • Pulling people in with powerful messages
    • A balanced use of inquiry and advocacy in communications
    • Analysis of your preferred leadership communication style.
    • The powerful communication potential in all of us.
  • The Effectiveness of a Leader’s Communication
    • On power and authority
    • Effectiveness of a Leaders: character, conviction, personal examples
    • Communication that generates organizational loyalty
    • Communicating with motivating language
    • Communicating requests: descriptive expectations, time frame, etc.
    • Communicating Performance Issues: setting goals, agreeing actions, discussing feedback.
  • Variety of Communication
    • Skills for face-to-face
    • Use of body-language
    • Skills for telephone communication
    • Communicating in writing.
  • Formal and informal communication
    • Planned communication- meetings, conferences, presentations
    • Casual communication - face-to-face conversation, phone calls, emails.
  • Communication Structures
    • Downward communication
    • Upward communication
    • Lateral communication.

Day Two

  • A Model of Powerful Communication
    • Sender planning a message
    • Sender encoding the message
    • Sender transmitting the message
    • Receiver receiving the message
    • Receiver decoding message
    • Receiver responding based on understanding.
  • Situational Leadership Communication
    • Communication that tells/directs
    • Communication that sells
    • Communication that collaborates
      Communication that delegates
    • Communication in situations of crisis
    • Intelligent delivery of bad news
    • Communication clarity: speaking in specifics, speaking in generalities, speaking in ambiguities.
  • Questioning and Listening Skills of a Leader
    • Effective listening skills to build rapport
    • Questioning techniques that aid understanding
    • Overcoming the barriers to good listening and feedback
    • Masterful conversations with subordinates and superiors
    • Conversation and Reasoning - deductive approach and the deductive approach.
  • Applying Emotional Intelligence for Communication
    • Communicating with motivating language
    • Use communication to create rapport and build trust
    • Credible communications and communicating to be credible
    • Caring communication styles
    • Communications that motivate.

Day Three

  • Communication to Create Employee Engagement
    • On-going Communications:
    • What the employee gets
    • What the employee gives
    • Sense of belonging
    • Employee perception of growth and development.
    • Communications of a change leader
    • Communicating as a team leader
    • Discretionary communication
    • Plain speaking - delivering exactly the intended message.
  • Communicating to Bridge Generational Divide
    • Care in the choice of colloquial language, analogies, etc.
    • Keeping your subordinates informed
    • Keeping your superiors informed
    • Attention to gender-sensitive expressions.
  • Writing Competently for Effective Communication
    • Planning the writing
    • Organizing thought before writing
    • Researching for facts
    • Word usage
    • Common errors in our use of English by Nigerians
    • Simplicity and conciseness
    • Confused words
    • Outdated expressions
    • Opinion words and expressions.
  • Public Speaking
    • Speaking directly to listeners emotions
    • Putting in the energy that enhances your message
    • Communicating with precision and accuracy
    • How to suspend assumptions and judgment in a conversation
    • What to learn from Leaders who talk themselves into trouble.
  • Today’s communication technology tools
    • The internet and intranet
    • Email
    • Social media.

Day Four

  • Achieving Maintaining Organizational Excellence
    • The goals of power and influence
    • Right action in and around leadership
    • Investing in people
    • Investing in outstanding workplace tools
    • Leadership coaching for high performance
    • Excellence in interpersonal communication
    • Reinforcement of governance values
    • Spirit of fair play versus self-serving ruthlessness.
  • Maintenance of Authority
    • Producing results
    • Transforming power into influence
    • Selection of appropriate influence strategy
    • Interplay of power and ethics
    • Techniques of maintaining assertiveness in action
    • Coaching, mentoring, sponsorship.

Day Five

  • Leadership in Difficult Times
  • Signs of difficult economic times
  • Signs of difficult political times
  • Leading teams through a period of limited resources
  • Radical changes in service delivery
  • Issues of morale and productivity
  • Opportunities for positive change.
5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos. Mar 11 - 15 Mar, 2019

Registration: 08:30:am - 09:00:am

Class Session: 09:00:am - 04:00:am

NGN 175,000.00(VAT Inclusive)
(Convert Currency)

Mr Abiodun Toki 08033019120

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