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Performance Management in Public Sector Course

By: LCL Coaches Consultants  

Lagos State, Nigeria

17 - 19 Sep, 2019  3 days

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NGN 94,500

Venue: No 2 Oyefeso Avenue (road between Consolidated Hallmark Insurance and Fidson Ltd), Off Ikorodu road, Savoil Bus stop, Obanikoro, Lagos..

Workplaces whether public or private, are experiencing massive changes that are challenging nominal ways of working and workforce expectations. The economic realities of ongoing financial constraints and reduced headcounts and budgets; coupled with increasing stakeholder expectations are creating a demanding environment where employees are expected to deliver results regardless of the mounting challenges.

In addition, the working styles of a new generation and new technologies have created a plugged in and connected workforce that is engulfed in real time response requirements via instant messaging, email, phone calls, and mobile and social network access. This connectivity has not necessarily translated into increased employee engagement, motivation or improved performance. Instead, employees are becoming increasingly overwhelmed by this new work context, while also trying to seek work life balance.

Learning Objectives: at the end of the training, Participants will be able:

  • Describe the overall public sector structure and the need for competitiveness to achieve National prosperity and growth
  • Translate Stakeholder ambition and needs in to a strategic plan to achieve  plan
  • Design and manage sttategic initiatives and cross entity colloboration Mechanisms to effectively executive strategies
  • Utilize a Practical Performance management System to develop and sustain a performance culture

Contents

Day One

Assessing the Starting Point: The Public Sector Performance Management Maturity Scale

  • Performance Management defined as an Enabling Movement
  • Performance Management Best Practices in Public Sector and Non-profit Organizations
  • Conducting a Comprehensive Assessment of Your Government Organization’s Current Use of Performance Management Concepts
  • Key Principles of Effective Performance Management for Profits, Non-Profits and Hybrid Organizations
  • Customizing the Performance Management Approach via the PPC Model to Build the Required Capacities

Managing Organisational Development

  • How to build effective teams in public sector organisations
  • The difference between task-oriented teams and strategy oriented teams
  • How teams respond to different leadership and management styles
  • The flexible organization – managing alliances and joint ventures
  • Achieving agility – organisational responses to business change
  • Replacing the “built to last” model with the “built to adapt” model

Day Two                                                   

Defining the Scope of the Performance Management Initiative

  • Identify Performance Improvement Opportunities and Align to Internal Leadership Policy Goals
  • Project Management Fundamentals for Performance Improvement Initiatives
  • Identifying and Developing Your Performance Improvement Team – Policy, Planning and Implementation Leaders
  • Gaining Top Down, Internal and External Stakeholder Buy-in
  • Identify Alignment Opportunities between Performance Management and Legislative and Administration Priorities
  • Designing Goals and Objectives linked to The High-Performance Organization
  • Developing the 4 Step Implementation Model – Diagnostic, Design, Implement and Review

Performance Management Strategy Development

  • The 4 Step Implementation Model
  • Diagnostic
    • Assessment of Primary Activities, Deliverables, Customer Focus
    • Designing the ‘As is’ to the ‘Should be’
    • Pre and Post Measurements
    • The End in Mind – The High-Performance Organization
  • Design
    • Organizational Goals Enabled with the Balanced Scorecard
    • Competitive Benchmarks for Performance Comparisons and Important Developments
    • Performance Management Enabled via KPIs
    • Best Practice Objectives and Key Results (OKRs) for Public Sector Organizations
  • Implement
    • Project Management Principles – Launch, Timelines, Phases, Milestones, Quick Wins and Pilots
    • Effectively Cascading Strategic KPIs – Goal, Division and Task KPIs
    • Designing an Effective Communication Strategy
  • Measure
    • Post Project Reviews
    • Enhancement and Modifications
    • What Next?

Day Three

Driving the Achievement of Performance Goals

  • The Purpose of Employee Reviews as a Vehicle to Drive Performance at All Levels
  • Performance Reviews: Facilitating a Process for Analyzing and Using Performance Information Internally to Drive Improvements
  • Performance Analysis - Selecting programs and initiatives for advanced program evaluation, data analytics, performance auditing, benchmarking, etc.
  • Addressing the Performance Gap via Proven Approaches for Optimal Organizational Results
  • Managing Performance Problems – Key Activities
  • Improving Motivation and Engagement at Work
  • Performance Evaluation and the Link to Rewards

Sustainability of Performance

  • Action Planning for Sustainability of The High-Performance Organization
  • Sustainability via Feedback Models - Constructive and Developmental Feedback

Coaching and Mentoring for Performance

No 2 Oyefeso Avenue (road between Consolidated Hallmark Insurance and Fidson Ltd), Off Ikorodu road, Savoil Bus stop, Obanikoro, Lagos.. Sep 17 - 19 Sep, 2019
NGN 94,500.00
(Convert Currency)

Mr Shinor Lajorin 08033241313, 09026713101

Discount of 5% for 2 to 4 booking, 10% for 5 plus booking
Executive Coach Olusina Lajorin
NST PPC Advert
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