Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

How to Set Key Performance Indicators (KPI) for Objective Performance Management Course

By: Tom Associates Training  

Lagos State, Nigeria

30 - 31 May, 2019  2 day

Follow Event

  

NGN 105,000

Venue: 5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos.

The process of setting performance standards which can support appraising your employees’ performances against predefined sets of criteria that support the organization’s goals and objectives. The process we will deliver to you should additionally give you opportunity to measure each employee’s ability, interest and characteristics in addition to the quantitative measures.

The Outcome

By the time the exercise is concluded, managers will have developed the document which establishes the process that:

  • Clarifies Performance Goals, Objectives and Process of senior management members and employees. These Performance Goals and Objectives will be credible.
  • Encourages employees towards responsibility and accountability.
  • Establishes a line of vision between job description of each employee to the group’s business performance and objectives.
  • Links to other HR components like career development, competency development and rewards.
  • Supports an objective and continuous feedback between employees and Management.

Course Contents

DAY ONE

  • Development of KPIs – the Balanced Scorecard Approach
  • Customer Perspective
  • Customers (what customers we target and what should they be experiencing through us).
  • Business Process Perspective
  • Processes (how must we organize to deliver what outputs and standards the customers desire of us).
  • Organizational Learning and Innovation Perspective
  • Innovation for Growth (new wonderful things we must develop for us to advance and grow).
  • Financial Perspective
  • Financial (the financial outcomes of all the above and to all stakeholders).
  • KRA Weighting
  • Critical Performance Standards
  • Assessment Frequencies
  • Dependencies
  • Line-of-Vision: Cascaded Corporate KRAs and KPIs. 

DAY TWO

  • Performance Tracking Tools
    • Divisional Performance Tracking
    • Department Performance Tracking
    • Weekly or Monthly Performance Tracking
  • What this KPI Setting Process will Enable Organization
    • Alignment
    • Assessment
    • Compensation
    • Achievement
    • Planning                     
    • Communication
    • Development
5/7 Alade Lawal Street, Opposite Divisional Police Station, Off Ikorodu Road, Anthony, Lagos. May 30 - 31 May, 2019

Registration: 08:30:am - 09:00:am

Class Session: 09:00:am - 16:00:pm

NGN 105,000.00(VAT Inclusive)
(Convert Currency)

Mr Abiodun Toki 08033019120

Discount of 5% to 3-4 Participants from Same Organization. Discount of 10% to 5 or More Participants from Same Organization.
NST PPC Advert
Related Courses
The Public Sector Leaders of the Future Course The Public Sector Leaders of the Future Course

5 days, 23 - 27 Sep, 2019 

2019-09-23 12:09:00
Lagos State, Nigeria

Tom Associates Training

This is a signature programme for the development of career civil servants and other public sector managers. It is designed to serve the future development of the public service and its renewal ...

Essentials of Sales Administration Course Essentials of Sales Administration Course

3 days, 19 - 21 Aug, 2019 

2019-08-19 12:08:00
Lagos State, Nigeria

Tom Associates Training

Course Contents Day One Preparation of Sales Documentation Processing of orders Processing invoices for sales transactions Checking prices and sales agreements Records of monthly sales Monitoring ...

Account Reconciliation and Management of Suspense Account Course Account Reconciliation and Management of Suspense Account Course

3 days, 06 - 08 Nov, 2019 

2019-11-06 12:11:00
Lagos State, Nigeria

Tom Associates Training

Course Contents Day One Significance of Account Reconciliation Correction of transaction mistakes     Tracking fraudulent activities Problems with requisite accounting skills The ...

Management of the Contemporary Public Sector Training: The Pressure to Change Management of the Contemporary Public Sector Training: The Pressure to Change

5 days, 25 - 29 Nov, 2019 

2019-11-25 12:11:00
Lagos State, Nigeria

Tom Associates Training

This Management of the Contemporary Public Sector: The Pressure to Change training course will discuss the following. Day One Public Sector Management is Hugely Important Size of employment ...