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Managing Conflict and Difficult Situations at Work Course

By: Tom Associates Training  

Lagos State, Nigeria

25 - 26 Nov, 2021  2 day

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NGN 110,000

Venue: 5/7, Alade Lawal Street, Off Ikorodu Road, Anthony Village, Lagos - Nigeria.

This Managing Conflict and Difficult Situations at Work will discuss the following:

Course Contents

Day One

  • Common causes of conflicts at work
  • Signs of conflicts
  • Common Conflict Triggers
  • Different Forms of Conflict
    • Perception conflict
    • Personality conflict
  • Paradigm shifts
  • Reflexive Loop
  • Difference Issues
  • Beliefs and Attitudes
  • Interrelationship of assertive and cooperative behaviours
  • How do you compete or cooperate
    • Genteel
    • "Crabs-in-a-bucket"

Day Two

Managing Differences

  • Younger bosses managing older workers
  • Benefits of generation gaps
  • Break down the stereotypes
  • Treat each other as a peer
  • How to learn from each other

Resolution of team conflicts

  • What Compromise is
  • What Collaboration is
  • Avoid Turnover with a Retention Plan
  • Create a Succession Plan
  • Embracing the Unfamiliar.

Note: Available as Classroom Training as Well as Online Training

5/7, Alade Lawal Street, Off Ikorodu Road, Anthony Village, Lagos - Nigeria. Nov 25 - 26 Nov, 2021

Registration: 09:00:am - 04:00:am

NGN 110,000.00(VAT Inclusive)
(Convert Currency)

Mr Abiodun Toki 08033019120

Discount of 5% to 3-4 Participants from Same Organization. Discount of 10% to 5 or More participants from Same Organization.

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