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High Impact Training for Front Desk Officers

By: GoldStead Resources Company Limited

Lagos State, Nigeria

01 - 03 Apr, 2019  3 days

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NGN 50,000

To help you make the most of the all-important role of your frontline people. At the end of the training, the participant should be able to:

  • Handle difficult people with skill and professionalism
  • Manage mails effectively
  • Apply proven telephone techniques to save time and satisfy callers
  • Become conversant with digital (online) marketing
  • Practice successful telemarketing
  • Apply the secrets of assertive (not aggressive) language
  • Improve communication skills
  • Improve negotiation skills
  • Enhance customer service
  • Dress and groom corporately
  • Build a positive image for your company.
Lagos Learning Centre, 117 Shasha Road, Akowonjo, Lagos Apr 01 - 03 Apr, 2019
Lagos Learning Centre, 117 Shasha Road, Akowonjo, Lagos, Lagos State, Nigeria 10 - 12 Jun, 2019
Lagos Learning Centre, 117 Shasha Road, Akowonjo, Lagos, Lagos State, Nigeria 08 - 10 May, 2019
NGN 50,000.00
USD 200.00
(Convert Currency)

Resource Director +234 803 711 9334

10% for more than 2 delegates
GoldStead Faculty
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