Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Management Development for Personal Assistants and Senior Secretaries Course

By: Tom Associates Training  

Lagos State, Nigeria

16 - 20 Sep, 2019  5 days

Follow Event

  

NGN 175,000

Venue: 5/7 Alade Lawal Street, Off Ikorodu Road, Anthony Village, Lagos.

This course will take the PAs and Senior Secretaries through some thought process that focuses on the style and work culture which characterizes the managers they work with. The jobs of Personal Assistants and Senior Secretaries involve consciously working with the boss to obtain the best possible results for the organization, for the boss and, of course, for the PA and Secretary too!

  • How PAs and Senior Secretaries work smart, not just hard, putting the most emphasis on the most critical functions.
  • How they appreciate that nothing will help their career more than a reputation for high quality work that makes their boss look good.
  • How they make their boss become comfortably dependent on them for new ideas and support.

Course Contents

Day One

Changing Roles and Competencies in Top Secretarial Positions

  • Traditional Roles
  • Emerging Roles
  • Understanding Changes Affecting Business
  • Mastering Management Process and Office Organization
  • Maintaining Corporate Secrecy and Confidentiality
  • Records Keeping and Good Memory
  • Interpersonal Skills
  • We are all different
  • We see things differently
  • We do things differently
  • Office Etiquette
  • Business
  • Meeting
  • Social
  • Telephone
  • Visitor
  • Dress
  • E-mail

Day Two

Managing the Boss

  • Everyone’s Pal Boss
  • Self-Promoter Boss
  • High Achiever Boss
  • Roadblocks Boss
  • B + Manager
  • Communicating Effectively
  • Report writing skills
  • Oral communication skills
  • Scheduling Meetings and Writing Minutes
  • Minutes   – what it is, what it is not
  • The Importance of Minutes
  • Types of Minutes
  • Minutes Format
  • Steps to Effective Minutes
  • Qualities of Good Minutes
  • Email, Internet and Intranet Proficiency

Day Three

Managing Self for Effective Time Use

  • Prioritization
  • Personal effectiveness
  • Goal setting
  • Time management
  • The P.A.’s Time Wasters
  • Ineffective meetings
  • Unproductive gist and talks
  • Coming late to the office
  • The “African time” syndrome
  • Unskilled managers and subordinates
  • Documents and Mails Handling
  • Files Management and Information Retrieval

Day Four

Self-Carriage and Comportment

  • Posture
  • Attitude
  • Poise
  • Stance

Day Five

Involvement in Projects and Events

  • Plan projects quicker and better.
  • Resolve problems quicker.
  • Manage expectations with stakeholders.
  • focus on metrics and fact-based decision-making.
  • Career Trends - Tips for Professional Success.
5/7 Alade Lawal Street, Off Ikorodu Road, Anthony Village, Lagos. Sep 16 - 20 Sep, 2019

Registration: 09:00:am - 04:00:am

NGN 175,000.00(Vat Inclusive)
(Convert Currency)

Mr Abiodun Toki 08033019120

Discount of 5% to 3-4 Participants from Same Organization. Discount of 10% to 5 or More Participants from Same Organization.
Related Courses
Corporate Communications and Media Relations Management Training Corporate Communications and Media Relations Management Training

4 days, 06 - 09 Apr, 2020 

2020-04-06 12:04:00
Lagos State, Nigeria

Tom Associates Training

For the professionals charged with Corporate Communications and Media responsibilities, this course takes them through the nitty-gritty of managing Stakeholders Relations Community Relations PR ...

Classroom Training Delivery Skills for Line Managers Classroom Training Delivery Skills for Line Managers

3 days, 01 - 03 Apr, 2020 

2020-04-01 12:04:00
Lagos State, Nigeria

Tom Associates Training

This course provides managers and line instructors with knowledge and skills to design and facilitate learning in a classroom environment. Participants in this course will experience and practice the ...

Alternative Dispute Resolution: Dispute Management and Negotiation Skills Course Alternative Dispute Resolution: Dispute Management and Negotiation Skills Course

5 days, 11 - 15 May, 2020 

2020-05-11 12:05:00
Lagos State, Nigeria

Tom Associates Training

This Alternative Dispute Resolution: Dispute Management and Negotiation Skills Course will discuss the following: Day One Dispute Management Introducing ADR? Definitions Conflict Management ...

Big Data Analysis and Dashboard with Microsoft Excel for Business Analysts Course Big Data Analysis and Dashboard with Microsoft Excel for Business Analysts Course

4 days, 27 - 30 Apr, 2020 

2020-04-27 12:04:00
Lagos State, Nigeria

Tom Associates Training

The Course Contents for Big Data Analysis and Dashboard with Microsoft Excel for Business Analysts is as follows: Day One Pivot Table Default Pivot Table Tabular Pivot Table Pivot Table Filtering ...