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Corporate Social Responsibility Intermediate: Measuring and Capturing Value in Corporate Social Responsibility Delivery Course

By: LCL Coaches Consultants  

Lagos State, Nigeria

04 - 06 Jun, 2019  3 days

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NGN 295,000

We provide a three-day step-by-step introduction to Social Return on Investment (SROI) leading to ISO 26000 Social Responsibility certification

Day 1


  • The Changing Landscape of Business
  • The Link between Sustainability and Business
  • Identifying the Sustainability elements in Business/Credit Proposals
  • Business Case for Sustainable Business in Nigeria
  • Sustainable Financing for Sustainable Development
  • Understanding Impact Investments
  • Infrastructure Financing
  • PPP Financing
  • Innovation Financing
  • SMEs/Entrepreneurial Financing
  • Pro-Poor Investments
  • Resource Efficiency, Cost Saving and Return Maximization
  • Adopting innovation for operational efficiency
  • Energy Efficiency
  • Paper Efficiency
  • Use, Reuse and Recycling
  • Process Automation


  • Managing Risks and Corporate Reputation
  • Identifying and Managing Social and Environmental Risks (ESMS) in Business Operations
  • Effective Ends Risk Management in Credit Administration
  • Supply Chain Management
  • Stakeholder Engagement and Social Investment
  • Reducing credit risk and enhancing returns

Day 2

  • Exploring Opportunities in Sustainable Business
  • Innovation financing
  • Exploring the Carbon Finance Market
  • Green Bonds
  • Renewable Energy
  • Attracting New Business by Strengthening Capacity in Renewable Energy Projects
  • Waste Management/Recycling
  • Leveraging market-based incentives and favourable regulatory frameworks
  • Overcoming Barriers to Sustainable investments
  • Leveraging Opportunities In Underserved Markets/Groups
  • Beyond corporate responsibility, capturing a huge, untapped market
  • Financial Inclusion products and Services
  • Women Empowerment Products


  • Exploring Emerging Sustainable Business Opportunities: Case Studies
  • Examples of Profitable Bank-Financed Projects with Positive Environmental and Social Components/Impacts
  • Sustainable business, what global peers are doing
  • Specific Examples and models
  • Identifying and pursuing your niche market in Sustainability
  • Conclusion
  • Sustainable Business: A Swot
  • Exercises on how to sell a Sustainable investment idea to a difficult boss
  • Visit Website

Day 3 – Social Return on Investment and Impact Assessment

Course Contents

  • Primary Purpose
  • Summary
  • Potential Benefits
  • Challenges Using the System
  • Who Can Use the Tool?
  • What Resources Are Needed?
  • Development, Ownership and Support
  • Third Sector Examples / Case Studies
  • Further Sources of Information
  • Primary purpose

Social Return on Investment (SROI) is an outcomes-based measurement system that helps organisations to understand and quantify the social, environmental and economic value they are creating.

Developed from traditional cost-benefit analysis and social accounting, SROI is a participative approach that is able to capture in monetised form the value of a wide range of outcomes, whether these already have a financial value or not. An SROI analysis produces a narrative of how an organisation creates and destroys value in the course of making change in the world, and a ratio that states how much social value (in N) is created for every N1 of investment.


  • SROI is informed by a set of principles that are designed to ensure that the process is robust, transparent, and informed by stakeholders. The principles inform a six-step methodology:
  • Establishing scope and identifying key stakeholders. Clear boundaries about what the SROI will cover, and who they will be involved are determined in this first step.
  • Mapping outcomes. Through engaging with stakeholders, an impact map, or theory of change, which shows the relationship between inputs, outputs and outcomes is developed.
  • Evidencing outcomes and giving them a value. This step first involves finding data to show whether outcomes have happened. Then outcomes are monetised – this means putting a financial value on the outcomes, including those that don’t have a price attached to them.
  • Establishing impact. Having collected evidence on outcomes and monetised them, those aspects of change that would not have happened anyway (deadweight) or are not as a result of other factors (attribution) are isolated.
  • Calculating the SROI. This step involves adding up all the benefits, subtracting any negatives and comparing them to the investment.
  • Reporting, using and embedding. Easily forgotten, this vital last step involves sharing findings and recommendations with stakeholders and embedding good outcomes processes within your organisation.
  • The length of time and resources it takes to carry out an SROI varies significantly depending on the scope of the analysis and the extent to which outcomes data is already available. Organisations can undertake SROIs in-house if they have capacity, or alternatively engage IN CSR Consultants.
  • There are two types of SROIs. Evaluative SROIs are conducted retrospectively and based on actual outcomes that have taken place over a given evaluation period. These are most useful where a project is already up and running and there is good outcomes data available. Forecasted SROIs predict how much social value will be created if activities meet their intended or most likely objectives. Forecasted SROIs are used when a project is still in the planning stages to assess its likely impact or in instances where there is a lack of outcomes data. A forecasted SROI can be followed with an evaluative SROI to verify the accuracy of the predictions.

Potential benefits

  • SROI offers the following potential benefits:
  • It can help organisations understand what social value an activity creates in a robust and rigorous way and so manage its activities and relationships to maximise that value.
  • The process opens a dialogue with stakeholders, helping to assess the degree to which activities are meeting their needs and expectations.
  • SROI puts social impact into the language of ‘return on investment / value for money’, which is widely understood by shareholders, investors, funders and lenders. There is increasing interest in SROI to demonstrate or measure the social value of investment, beyond the standard financial measurement.
  • Where it is not being used already, SROI may be helpful in showing potential customers (for example, NGOs, public bodies or other large purchasers) that they can develop new ways to define what they want out of contracts, by taking account of social and environmental impacts.
  • SROI can also be used in strategic management. The monetised indicators can help management analyse what might happen if they change their strategy, as well as allow them to evaluate the suitability of that strategy to generating social returns, or whether there may be better means of using their resources.

Who can use SROI?

  • SROI can be used by a range of public and third sector organisations of varying sizes. A number of funding schemes, civil society organisations and non-governmental organisations have started stipulating the use of SROI as the measurement approach.
No 2 Oyefeso Avenue (road between Consolidated Hallmark Insurance and Fidson Ltd), Off Ikorodu road, Savoil Bus stop, Obanikoro, Lagos. Jun 04 - 06 Jun, 2019
No 2 Oyefeso Avenue (road between Consolidated Hallmark Insurance and Fidson Ltd), Off Ikorodu road, Savoil Bus stop, Obanikoro, Lagos., Lagos State, Nigeria 06 - 08 Aug, 2019

Registration: 08:30:am - 09:30:am

Class Session: 09:30:am - 04:30:am

NGN 295,000.00
(Convert Currency)

Olusina Lajorin 09026713101

Discount of 10% for 2 to 4 booking, 20% for 5 plus booking.
Olusina Lajorin, Eustace Ofoegbu
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