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Critical Thinking Skills for Decision Making Course

By: Tom Associates Training  

Lagos State, Nigeria

08 - 10 Dec, 2021  3 days

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NGN 130,000

Venue: 5/7 Alade Lawal Street, Off Ikorodu Road, Anthony Village, Lagos.

This programme delivers Problem Solving Techniques, one of the unique competencies all managers, whether budding or experienced, must possess.

The ability of a manager to solve problems will be reflected in:

  • Gathering information
  • Marshaling relevant resources
  • Weighing options
  • Assessing risks
  • Taking decisive action.
  • What the Participants will Learn
  • Definitions and data collection for various workplace problems
  • Root Cause analysis
  • Crisis investigation, recovery and prevention procedures
  • Process for documenting solutions and decisions
  • Character and techniques needed for making value-laden decisions.

Course Contents

Day One

  • Three things people do when faced with problems
  • Generic skills necessary for  solving  problems
  • Personality types and problem solving
  • Defining a problem
  • Listing possible solutions
  • Evaluating options
  • The Tools of Root Cause Analysis
  • Generating Ideas:
  • Need for a repertoire of strategies
  • Choosing what to do
  • Changing nature of problem through simplification
  • Communicating the problem to another party
  • Individual differences in approaching problems
  • Use of meaningful information and business knowledge
  • Setting limits to the problem
  • Focusing on desired goals to maintain all through the process
  • Taking action

Day Two

  • Creativity-thinking out of the box:
  • Be flexible
  • Be firm
  • Be fast
  • Individuals problem-solving approaches
  • Differences between best and worst problem solvers
  • Innovative problem solvers mind journey
  • Demonstrating decision making willpower
  • Critical thinking
  • De Bono’s six thinking hats
  • Thinking “out of the box”

Day Three

  • Handling Modern Day Business Problems:
  • Business goals/objectives
  • Business strategy and leadership
  • Business environment/competition
  • Human capital  management
  • Organisational culture and way of working
  • Change management
  • Technology
  • Risk management
  • Financial management
  • Information management
  • Supply chain management
  • Inter-site transfers and new production introduction
  • Quality management
  • Key ingredients for Problem solving:
  • Team Approach
  • Process focus
  • Measurement (is critical)
  • Scientific Approach
  • Developing procedure to pick early warnings of problems
  • Contingency to lessen the effects of problems

Note: Available as Classroom Training as Well as Online Training

5/7 Alade Lawal Street, Off Ikorodu Road, Anthony Village, Lagos. Dec 08 - 10 Dec, 2021

Registration: 09:00:am - 04:00:am

NGN 130,000.00(VAT Inclusive)
(Convert Currency)

Mr Abiodun Toki 08033019120

Discount of 5% to 3-4 Participants from Same Organization. Discount of 10% to 5 or More Participants from Same Organization.

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