Nigerian Seminars and Trainings

Search all upcoming seminars, conferences, short management courses and training in Nigeria and around the World

business logo

Communication and Relationship Management Skills Training

By: LCL Coaches Consultants  

Lagos State, Nigeria

09 - 11 Oct, 2019  3 days

Follow Event

  

NGN 110,250

Venue: Lagos

Other Dates

Venue Date Fee  
Lagos, Lagos State, Nigeria 04 - 06 Dec, 2019 NGN110250

The ability to communicate effectively is the most important skill we have in our professional and personal lives, this Communication and Relationship Management training helps participants relate to, and communicate more effectively with customers, colleagues as well as friends and family.

By the end of the training, participants will be able to:

  • Understand the role of trust in building successful relationships
  • Identify, analyze and engage stakeholders- the power/interest Matrix
  • Recognize the role of context when communicating and building relation with others
  • Identify and Pursue relationship opportunities that bring value and achieve results
  • Develop, manage and nurture relationships- moving from transactional to transformational
  • Expand and  broaden the network of influence and success

Day One

  • Relationships and the trust factor
  • Introduction to human relations
  • The good, the bad and the ugly
  • The need for relationships and networks
  • Thinking beyond oneself
  • The challenges of modern day habits
  • Why trust matters?
  • Positive relationships versus forced relationships
  • The Johari Window
  • What influences relationships and networks?
  • Relationships and Communication
  • The three elements of communication
  • The importance of preparing and organizing one’s thoughts and ideas
  • Why assertiveness matter – the pros and cons
  • The Botari Box
  • Building rapport in the workplace
  • The likeability factor

Day Two

  • Relating to the hearts and minds
  • Knowing your stakeholders
  • Managing your stakeholders expectations
  • ‘Selling’ your ideas
  • Creating a persuasive message that evokes the right emotions
  • Reframing your message to accommodate your stakeholders’ needs, wants and style
  • Communicating with difficult people
  • Communicating difficult topics
  • Building and influencing relationships 
  • Power and influencing
  • Dale Carnegie and self-awareness
  • What’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)
  • Identifying opportunities to build strong and healthy working relationships
  • The role of context in building successful relationship

Day Three

  • Building and influencing relationships  (Cont)
  • Seeking feedback and different perspectives
  • Investing in a relationship
  • Moving from the transactional to the transformational
  • Tips to developing positive relationships
  • Working through difficult relationships
  • Divesting from a relationship
  • Successful networking
  • Reasons for building your network
  • The benefits of building your network
  • Things to remember with networking
  • Simple tips to remember when building your networking
  • Effective business and professional networking
  • Broadening your network
Lagos Oct 09 - 11 Oct, 2019
Lagos, Lagos State, Nigeria 04 - 06 Dec, 2019
NGN 110,250.00
(Convert Currency)

Olusina Lajorin 09026713101, 08033241313, 08071582022

Group Booking Discount Available
Olusina Lajorin
NST PPC Advert
Related Courses
Effective Budgeting and Cost Control Training Effective Budgeting and Cost Control Training

3 days, 06 - 08 Nov, 2019 

2019-11-06 12:11:00
Lagos State, Nigeria

LCL Coaches Consultants

Planning and the functions of management The critical functions of management Aligning the budget with the strategy of the organization Road map to strategy Budget as a planning tool Control: the ...

Effective Distribution Channel Management Course Effective Distribution Channel Management Course

3 days, 24 - 26 Sep, 2019 

2019-09-24 12:09:00
Lagos State, Nigeria

LCL Coaches Consultants

Effectively managing your important channels is one of the most critical functions in today’s global business relationships. Distribution channel management involves not just getting the ...

Managing Multiple Tasks, Priorities and Deadlines (Achieving Results through Task Management) Course Managing Multiple Tasks, Priorities and Deadlines (Achieving Results through Task Management) Course

3 days, 07 - 09 Oct, 2019 

2019-10-07 12:10:00
Lagos State, Nigeria

LCL Coaches Consultants

Are you under pressure from an ever-growing task list, conflicting demands and constantly changing priorities? Productive working practices are valuable skills in today’s work environment. ...

Strategic Planning, Control and Budgeting Course Strategic Planning, Control and Budgeting Course

5 days, 21 - 25 Oct, 2019 

2019-10-21 12:10:00
Lagos State, Nigeria

LCL Coaches Consultants

Today, the human mind is often absorbed in so much data, that it has difficulty processing the multitude of facts and relationships simultaneously and sometimes forgets important elements. Thus, as ...