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Essential Office Administration and Management Skills Training

By: LCL Coaches Consultants  

Lagos State, Nigeria

10 - 14 Oct, 2022  5 days

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NGN 157,500

Venue: Lagos*and Virtual

The office is the hub of activities in every organization, the place for planning, organizing, contact, meetings, and review of activities. It is the storehouse of records and vital information. Modern office administration offers managers the opportunity to provide services efficiently. Those who have the responsibility to manage the office and indeed all managers must develop skills and competencies in modern office administration.

Training Objective

By the of this Training participants will learn how to :

  • Manage a network of working relations
  • Communicate effectively
  • Manage time for himself and others
  • Manage the performance of admin staff
  • Improve written communications
  • Manage and present information
  • Organize and improve office systems

Day One

Team Working, Communication, and Meetings

  • Team Working and Team Roles
  • Briefing skills – giving, receiving, and passing on
  • Organizing and Participating in Meetings
  • Notes, Minutes and Follow-up 
  • Managing a diary
  • Understanding a diary
  • MS Outlook

Day Two

Managing Time / Desk Management and Office Technology / Writing Skills

  • Planning and Priority Setting
  • Office Layout and Ergonomics
  • Managing the paper-load and developing paperless systems
  • Getting the best from Office Technology
  • Letter Writing
  • E-mail Efficiency and Etiquette
  • Writing and Editing Reports
  • Proof-Reading Skills
  • Setting up / developing writing layout and style guidelines for the organization
  • Writing and designing presentation slides

Day Three

Managing Stationary in the Office

  • Ordering, maintenance, and distribution of office stationery
  • Administrative operating procedures
  • Reporting deviations
  • Implement control procedures with individuals.
  • Procedures for dealing with non-conformances. 

Professional Documents

  • Intelligent Emails
  • Reports
  • Minutes of meetings

Day Four

Managing Working Relationships / Communication Skills / Supervising Admin Staff

  • Delegation – giving and receiving
  • Coaching and Training Colleagues and Staff – skills of on-job training
  • Communication and Listening Skills
  • Building Rapport
  • Developing a Network of Working Relationships – influencing skills
  • Assertiveness and Conflict
  • People Problems and Problem People
  • Helping others Perform – case study
  • Practical Motivation
  • Criticism Skills
  • Effective communication skills
  • Business communication

Day Five

Understanding Filing

  • Why do we file documents?
  • What do we file?
  • How do we organize files?
  • Labeling each file
  • The filing indexes
  • Filing Rules

Electronic Filing systems

  • Electronic Filing
  • Ms outlook
  • My documents
  • Scanning documents
  • Searching for documents
  • Alphabetical filing

Data Management and IT Filing systems


  • Archiving
  • Security
  • Confidentiality
  • Filing systems
  • Indexing 
Lagos*and Virtual Oct 10 - 14 Oct, 2022
NGN 157,500.00(Group Discount Available)
(Convert Currency)

Olusina Lajorin 09026713101, 08033241313

Group discount apply
Olusina Lajorin

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