The 360° Leader, Emotional Intelligence in Leadership Excellence Course

Emotional competencies, which influence and facilitates cohesive teams, effective collaboration, and work productivity are essential leadership qualities in a multicultural work environment today. The most effective leaders all have one thing in common, a high-degree emotional intelligence. The ability to provide and receive feedback for improvement and inspire growth is the sine qua non' of leadership

At the end of the training, participants will be able to:

• Understand the basics concept of emotional intelligence
• Understand the importance of Emotional Intelligence in Leadership
• Get collaboration and motivate team Members
• Manage crisis  and change using emotional Intelligence
• Balancing work and family while under pressure
• Motivate team members to a common goal
• Apply 360 feedback in building and sustaining relationship

Day One

Understanding Emotional Intelligence

• What is emotional intelligence
• Developing self-awareness through personality assessment
• What should you do less?
• What should you do more?
• Applying 360° feedback to develop our emotional intelligence

Day Two

Emotional Intelligence for Relationship Building

• Your areas of growth as perceived by others
• Your leadership strengths as perceived by others
• Receiving 360° feedback from the supervisor
• How others perceive you when handling change in the workplace
• Developing emotionally healthy working relationships

Day Three

Leading with Emotional Intelligence During Crisis

• Assertiveness to express feelings
• Receiving 360° feedback from subordinates
• Confronting problem employees
• Leading others during sudden changes
• Balancing work and family while under pressure 

Day Four

Leading Change with Emotional Intelligence

• Improving interpersonal communication
• Receiving 360° feedback from peers
• Managing stress in times of change
• Removing blocks to creativity in times of change
• Managing resistance to change with emotional intelligence
• Supporting team members in times of change 

Day Five

People Building for an Emotionally Intelligent Workplace

• What is empowerment
• Empowering employees to achieve a shared vision
• Characteristics of an empowered leader
• Motivating employees for success
• Developing a personal action plan