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Essentials of Sales Administration Course

By: Tom Associates Training  

Lagos State, Nigeria

12 - 14 Oct, 2022  3 days

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NGN 155,000

Venue: 5/7 Alade Lawal Street, Off Ikorodu Road, Anthony Village, Lagos.

 The learning objectives of Essentials of Sales Administration Course are as follows. The breakdown of the training is as follows:

Day One

Preparation of Sales Documentation

  • Processing of orders
  • Processing invoices for sales transactions
  • Checking prices and sales agreements
  • Records of monthly sales

Monitoring On-going Sales Orders

  • Answering clients sales queries
  • Essence of up-to-date product knowledge 
  • Promptness of response.

Selling Skills Primer

  • Constant and full awareness of the tough and competitive marketplace
  • Demonstrate willingness to help the customer
  • Excellent product knowledge     
  • Generating clients leads
  • Creative social media marketing to build relationships

Day Two

Analytical Proficiency

  • Weekly, Monthly, Annual sales reports
  • Outlet stocks position reports
  • Analysis of sales targets, sales sharing and results
  • Customer preferences analysis
  • Interfacing among Field Sales, Accounts, Production and Distribution
  • Customer database management
  • Payments policy monitoring for cheque, cash and credit

Sales Forecasting

  • Data collection and Data Analysis
  • Estimation of Total Market Demand
  • Estimation of Company Products Demand.

Day Three

Pursuit of overdue payments

  • The Dynamics of Credit Sales
  • The Pros and Cons of Credit Sales
  • Invoicing and Documentation
  • Credit Collection Drives.

Business Communication Skills

  • Phone etiquette
  • Questioning techniques that encourage the customer to give more information
  • Warm and friendly disposition
  • Follow up calls
  • Emails styles and etiquette
  • Weeding out timewasters 
  • Care in disclosing sensitive information.

Note: Available as Classroom Training as Well as Online Training

5/7 Alade Lawal Street, Off Ikorodu Road, Anthony Village, Lagos. Oct 12 - 14 Oct, 2022

Registration: 09:00:am - 03:30:am

NGN 155,000.00(VAT Inclusive)
(Convert Currency)

MR ABIODUN TOKI 08033019120

3 – 4 Candidates: 5% 5 or more Candidates: 10%.

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