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Advanced Office Management and Effective Administration Skills Training

By: LCL Coaches Consultants  

Lagos State, Nigeria

15 - 19 Aug, 2022  5 days

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NGN 165,000

Venue: Lagos

Other Dates

Venue Date Fee  
Lagos, Lagos State, Nigeria 10 - 14 Oct, 2022 NGN165000

In today’s modern organization, managers have become the backbones of the whole setup. They are responsible for processes, procedures, documentation, communication, supervising, training, administration, and making sure that the whole office is running smoothly.

This Training is designed to provide expert training on the most important duties of modern office managers, administrators, supervisors, and personnel; it aims to produce office managers/administrators who can effectively and efficiently supervise services essential to the smooth running of the enterprise

Training Objective

At the end of this training participants will:  

  • Recognize how to prioritize and cope with multiple tasks
  • Develop the skills necessary to plan, make effective decisions and solve problems, and handle pressure
  • Apply practical techniques to improve communications skills
  • Understand how to manage challenging behaviors
  • Apply assertiveness to be more effective in the workplace

Day One

Taking Control of Your Work Life

  • Understanding and Clarifying Purpose, Vision, and Mission
  • External and Internal Customer Service
  • The Secret to Working Smarter rather than Harder
  • Controlling, Prioritising, and Organising Your Work
  • Gaining an insight into your Strengths and Weaknesses
  • Making Your Office User-friendly and Efficient

Day2

Essential Administrative Skills

  • Mind Mapping Techniques
  • Right Brain / Left Brain Theory
  • Managing Larger Projects to Meet Deadlines
  • Planning and Problem-Solving Skills
  • Managing Meetings Effectively
  • Working with more than One Manager

Day 3

Vital Communication Skills

  • Communication Styles and When to Use Them
  • Communicating with Confidence
  • Win-Win Conflict Resolution
  • Understanding and using Body Language
  • Understanding Gender Differences in Communication
  • Understanding Different Personality Types and How to Deal with them

Day4

Developing as a Professional

  • Listening Skills – seek first to understand then to be understood
  • Creating a Professional Image
  • Leadership Skills
  • How to Make Presentations with Confidence and Power
  • Painless Methods for Giving Corrective Feedback
  • Best Practices for Delivering Positive Feedback

Day 5

Self-Empowerment and Self-Management

  • Understanding the Main Causes of Stress
  • How to Build Self-confidence and Strengthen the Ability to Respond to Difficult Situations
  • The Essential Skills of Emotional Intelligence
  • Using Emotional Intelligence at Work
  • Becoming a more Proactive, Responsible and Self-aware Person
  • Continuing Professional Development - where to go from here
Lagos Aug 15 - 19 Aug, 2022
Lagos, Lagos State, Nigeria 10 - 14 Oct, 2022
NGN 165,000.00(Group Discount Available)
(Convert Currency)

Olusina Lajorin 09026713101, 08033241313,

Group discount apply
Olusina Lajorin

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