Leading with Emotional Intelligence Course

In this Leadership with Emotional Intelligence training, managers participating in it will gain a better understanding of self-management and self-awareness for leadership acumen. This in turn will give them better insight and control over their actions, emotions, and, consequently, their performance. The course will lead them to experience a positive insight into their leadership and supervisory competencies, particularly in five distinctive ways:

• How they set direction and objectives for themselves and their subordinates at work
• How they translate the directions and objectives into actions
• How they make appropriate decisions based on rational and logical judgment
• How much of relevant business and market knowledge do they have in order to support the senior management with solutions for the company, their departments and units to improve performance
• How much of capability they have to develop and lead team in performance.

Course Contents

Day One

Emotional Intelligence

• Leadership Emotions to Manage People Effectively
  • Self management
  • Self awareness
  • Self regulation
  • Self motivation
  • Focused listening
  • Communicate with authenticity

Leadership Qualities: Inspire Followership

• Five Major Characteristics of Effective Leadership
  • Understand the principles of influence
  • Be a source of inspiration
  • Attitude
  • Honesty
  • Have a commercial mindset.

Day Two

Achieve Results through People

• The Personality for Motivation
  • Identify your personality type and motivating factors
  • Identify others personality types and motivating factors
  • Motivate self for workplace engagement
  • Promote subordinates motivation and engagement
• Manage Priorities
  • Understand roles and relevant competencies
  • Emulate effective superiors
  • Pursue best practices
  • Provide clear and timely feedback
• Taking Responsibility
  • Send out the right Signals to subordinates and to superiors
    • Achieving cohesiveness and team morale
    • Resolve conflicts
    • Remove barriers to effective team performance
    • Promote personal learning in subordinates
    • Give detailed instructions for subordinates to handle tasks
    • Lead from the front in situations of complexity or uncertainty
    • Tenacity – Not giving up easily.

Day Three

Effective Communication and Ability to Handle Difficult Conversations

• Communicating Effectively
  • Characteristics of open and honest communications
  • Master verbal communications
  • Master non-verbal communications
  • Effective listening skills
  • Communicate with power
  • Create powerful impressions.

Effective Delegation, Coordination & Control

• Lead Subordinates in Changing Circumstances
  • Telling style
  • Selling style
  • Participating style
  • Delegating style.

Performance Management and Feedback

• Achieve Team Effectiveness
  • Keep the team on track
  • Hold members accountable
  • Provide constructive feedback
  • Manage difficult employees.

Decision-making Skills

• Solving Problems
  • Identify tasks
  • Team work – six thinking hats
  • Identify resources.

Note: Available as Classroom Training as Well as Online Training