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Customer Service: Increasing Loyal Customers and Sales

By: Allied Educational Resources Ltd.

Lagos State, Nigeria

04 - 05 Sep, 2019  2 day

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NGN 65,000

Venue: 45 Lagos Street, Ebute-Metta, Lagos Nigeria

Customer service training is the training and teaching that employees undergo to improve customer support and satisfaction. It’s an iterative process that involves teaching skills, competencies, and tools needed to better serve customers so they derive more value from products and services.

Each and every one of us serves customers, whether we realize it or not. Maybe you” re on the front lines of a company, serving the people who buy your products. Perhaps you” re an accountant, serving the employees by producing their paychecks and keeping the company running. Or maybe you’re a company owner, serving your staff and your customers.

The Customer Service workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. Your participants will be provided a strong skillset including in-person and over the phone techniques, dealing with difficult customers, and generating return business.

Also Available for Customized Date and Time

45 Lagos Street, Ebute-Metta, Lagos Nigeria Sep 04 - 05 Sep, 2019
NGN 65,000.00(N65000 for Lagos and N85000 for Abuja)
NGN 85,000.00(N65000 for Lagos and N85000 for Abuja)
(Convert Currency)

Mr Ike Oforgu 07081901320,07089808664

10% Off Group Registration And 5% Off Individual Registration
Mr. Adeaga Muyiwa and Ms. Mary Obodo