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Business Process Improvement Programme

By: Tom Associates Training  

Lagos State, Nigeria

11 - 13 Sep, 2019  3 days

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NGN 125,000

Venue: 5/7 Alade Lawal Street, Off Ikorodu Road, Anthony Village, Lagos.

The common analogy for ease in understanding Business Process Improvement is the fine-tuning of a car's engine.

The outcomes are:

  • Quality of output
  • Elimination of waste of efforts and resources
  • Speed of delivery
  • Reduce or even eliminate frictions among people and in the processes
  • Compliance with laws and regulations and many more benefits

Course Contents

Day One

The Dynamics of Business Process

  • What Can Successful Businesses Be Doing Right
  • What May Unsuccessful Businesses Be Doing Wrong
  • An Understanding of "The Job to Be Done"
  • Strategy Canvas for Business Improvement
  • Deciding the Capability, the Business Most Needs Now
  • Balanced Scorecard Approach to Business Improvement
  • Designing and Managing the Tailored Value Chain
  • Tracking the Performance.

Day Two

Financial Processes

  • Focusing on Metrics that Matter.
  • Monitoring of budgets.
  • Billing of customers
  • Cash and cheque collection
  • Cash and cheque collection receipts
  • Petty cash management
  • Electronic transfers
  • Cash on hand
  • Cash in bank
  • Investments
  • Revenue enhancement
  • Debt recovery
  • Operating costs.

Day Three

Operational Improvement Readiness

  • Attention to Value Chain Effectiveness
  • Waste Sources and their Elimination
  • Innovations for Improvement.
5/7 Alade Lawal Street, Off Ikorodu Road, Anthony Village, Lagos. Sep 11 - 13 Sep, 2019

Registration: 08:00:am - 08:30:am

Class Session: 09:30:am - 04:00:am

NGN 125,000.00(VAT Inclusive)
(Convert Currency)

Mr Abiodun Toki 08033019120

Discount of 5% to 3-4 participants from same organization. Discount of 10% to 5 or more participants from same organization.
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