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Top- Notch Customer Service Training

By: Timeline Global Link Consulting

Lagos State, Nigeria

29 Jun - 03 Jul, 2020  5 days

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NGN 160,000

Venue: Captain House, 4th Floor, 34 Aje Road, Sabo Yaba -Lagos, Nigeria

While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This Five-day course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition.

Learning Objectives

At the end of the training, Participants should be able to:

  • Define customer service.
  • Demonstrate a customer service approach
  • Understand how your own behaviour affects the behaviour of others.
  • Demonstrate confidence and skill as a problem solver.
  • Apply techniques to deal with difficult customers.
  • Make a choice to provide customer service.
Captain House, 4th Floor, 34 Aje Road, Sabo Yaba -Lagos, Nigeria Jun 29 - 03 Jul, 2020

Registration: 10:00:am - 04:00:am

NGN 160,000.00 + 8,000.00 (VAT)(Payable in advance or on arrival)
USD 650.00 + 32.50 (VAT)(Pyable in advance or on arrival)
(Convert Currency)

Michael Oladunjoye 08033076702

10 % Discount for more than 2 participants
MICHAEL OLADUNJOYE AND FACILITATORS
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