This is a program which provides a managerial approach to organizational design and the understanding of organizational processes; it comprehensively and clearly deals with organisation structure and operation, the process of management and the behaviour of people at work.
The Program provides the ability to analyse the structure, processes and management of organisations, and the ‘tools’ to search for the most appropriate ways of improving organizational performance and effectiveness. It provides a framework for understanding the order and systems of command through which the work of the organisation is undertaken, and outlines the attention needing to be given to key organizational principles and the consideration of structure. The course explains and shows how to develop organizational effectiveness, and the importance of the role of management as an integrating activity.
By the end of the course the participant should be able to:
- Describe the features and benefits of the various models of change and organisation design
- Decide whether the organisation issue merits organisation design or redesign
- Make informed structural decisions in relation to the organisation or business issue
- Assess the organization’s readiness for change
- Engage stakeholders in the design project
- Consider the risks involved in the design project
- Review the project as it proceeds
- Use techniques and tools to generate stakeholder buy in to the new design
- Identify the organisation capability needed to sustain flexibility and adaptability.
Who Should Attend?
This course is designed for HR practitioners, line managers, or internal/external HR and organizational development consultants, involved in planning or supporting structural changes in an organisation.
The Context of Management and Organisational Behaviour:
- The changing nature of organizational behaviour and work organisation
- The relevance of management and organizational behaviour theories
- Organisational environment and culture
- Contrasting 19th, 20th and 21st century management
The Nature of Organisational Behaviour:
- Organisational behaviour and influences on behaviour in organisations
- Behavioural science - a multi-disciplinary approach
- Organisational effectiveness and management as an integrating activity
- Psychology, culture and organizational behaviour
Approaches to Organisation and Management
- Management theory: classical approaches, scientific management, bureaucracy, structuralism
- Management theory approaches: human relations, systems, contingency
- Other approaches to the study of organisations, the decision-making approach, social action
- Benefits to the manager and applications of organisation theory in practice
The Nature of Organisations
- Organisations: formal and informal, private and public sector, production and service
- Functions and components of an organisation, activity, authority and organisations
- Organisations as open systems, interactions with the environment, sub-systems
- The analysis of work organisations, contingency models, technology and managing technical change
- The nature, functions and integration of organizational goals
- Classification and alteration of organizational goals
- Organisational ideologies and principles, values and beliefs
- Objectives and policy, multiple objectives and actuality
Organisational Strategy and Responsibilities
- The need for strategy, the concept of synergy
- SWOT analysis, the management of opportunities and risks
- Social responsibilities of organisations, stakeholders
- Corporate social responsibility, business ethics, values, related legislation
- Organisation Structure and Design
- The nature, importance and design of good structure; effect on organizational behaviour
- Levels of organisation, hierarchy, objectives, spans of control, the scalar chain
- Task and element functions, division of work, centralization and decentralization
- Structures: flat, formal, line and staff, project teams and matrix organisation
Patterns of Structure and Work Organisation
- Variables influencing organisation structure, size, technology, environment, flexibility
- Studies and theorists: Woodward, Perrow, Burns and Stalker, Lawrence and Lorsch
- Mixed and alternative forms of organisation structure, the contingency approach
- Delegation and manager-subordinate relationships, control, empowerment
Technology and Organisations
- Developments, adoption and introduction of new technology
- The influence of social, political and contextual factors
- Managerial and employee involvement in technical change
- Acceptance of technical change, job redesign and work humanization
- This course is delivered by our seasoned trainers who have vast experience as expert professionals in the respective fields of practice. The course is taught through a mix of practical activities, theory, group works and case studies.
- Training manuals and additional reference materials are provided to the participants.
- Upon successful completion of this course, participants will be issued with a certificate.