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Excellent Operations Management - Value Improvement in Manufacturing and Service Operations Course

By: Tom Associates Training  

Lagos State, Nigeria

17 - 20 Nov, 2020  4 days

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NGN 155,000

Venue: 5/7 Alade Lawal Street, opposite Anthony Police Station, Anthony Village, Lagos, Nigeria

Be it in manufacturing, services, social or non-government organisation, operations management strategies are the bedrock for continuity and profitability. It deals with the management of the direct resources required to produce the goods and services provided by the firm.

  • The concepts of operations and operations management
  • Operational processes, boundaries of an operations system, interfaces with other functional areas within the organisation and with its external environment.
  • Operations Management and Competitiveness, Productivity and the organisation Quality Management as they relate to Organisational Performance

What the Course Teaches

  • Design, selection and process optimisation strategies in manufacturing and service industries
  • Capacity planning, factory and service layout
  • Project planning and works measurement
  • Performance measures and quality control tools
  • Inventory planning and management
  • Quality system and documentations system
  • Control of engineering spare parts.

Course Contents

Day One

What is Operations Management

  • Business Information Flow
  • Who is an Operation Manager?
  • The Transformation Process

Operation management strategies

  • Manufacturing industries
  • Service industries
  • Non-profit organisations

Where to Look for Productivity Potential

  • Production processes
  • Process design
  • Facility layout
  • Working positions and visual conditions
  • Production schedules
  • Monitoring and control procedures

Operations Value Stream

  • Operations steps creating value
  • Unavoidable steps creating no value
  • Avoidable steps creating no value

Elimination of wastes

  • Waste of materials
  • Waste of space
  • Waste of time
  • Waste of movement
  • Assuring safety

Coping with variable demands

  • Capacity flexibility
  • Inventory management

Day Two

  • Capacity planning and facilities alignment
  • Operations Management Checklist
  • Operations to combine
  • Operations to eliminate
  • Operations to simplify

Project planning and control techniques

  • Critical path methods
    • Operations Management Checklist
    • Project Evaluation and Review Technique (PERT)
    • Job Scheduling
    • Inventory management
    • Material requisition planning
  • Forecasting
    • Capacity requirement planning
  • Overall Equipment Efficiency
    • Capacity utilisation
    • JIT production system
  • Purchases management
    • Warehousing.

Day Three

  • Understanding of and adherence to SOP principles and procedures                                                    
  • Quality Management
  • Quality control tools and systems
  • Cost of quality analysis
    • 5-S System of Workplace Organization.

Day Four

  • Facilities Management
  • Facilities Maintenance
    • Business Process Management Tools Business management and energetic leadership
  • BPM Life Cycle
  • Energetic Leadership
5/7 Alade Lawal Street, opposite Anthony Police Station, Anthony Village, Lagos, Nigeria Nov 17 - 20 Nov, 2020

Registration: 08:30:am - 09:30:am

Class Session: 09:30:am - 04:00:am

NGN 155,000.00(VAT Inclusive)
(Convert Currency)

MR ABIODUN TOKI 08033019120

Discount of 5% to 3-4 participants from same organization. Discount of 10% to 5 or more participants from same organization.
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