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Fundamentals of Stakeholder Engagement Process and Management Course

By: Tom Associates Training  

Lagos State, Nigeria

21 - 23 Sep, 2020  3 days

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NGN 130,000

Venue: 5/7 Alade Lawal Street, Off Ikorodu Road, Anthony Village, Lagos.

At the base of a project or programme, Stakeholders are variously significant for the solid success. Management of these Stakeholders hinges on understanding the principles behind their behaviours and how to influence them for a project/programme execution success. That requires an ability to build strong relationships at all levels.

With this training course, you will learn how to analyse Stakeholders, how to collaborate with them, gain their buy-in and cooperation, manage their expectations, and enhance trust all round.

From time to time you will need to adjust your approach to challenging behaviours of Stakeholders. Missing on this can elevate waste often caused by decision-making delays and objections. Exceptional skills in Stakeholder engagement will effectively take care of this.

Course Contents

Day One

Stakeholder Identification Process

Corporate Stakeholders

  • Customers stake
  • Employees stake
  • Investors stake
  • Suppliers and Vendors stake
  • Financiers
  • Associations
  • Government Stakeholders
  • Community Stakeholders

Stakeholder Engagement

  • Roles identification
  • Expectations and deliverables
  • Legal issues
  • Moral issues
  • Culture issues
  • Conflict prevention/handling.

Day Two

Agreeing Assignment Execution Order and Control

  • Project/Programme Focus - what is key, what is not
  • Lead measures for key focus
  • Scoreboard for key focus
  • Accountability

Stakeholders Involvement in Project/Programme Challenges

  • Financing
  • Scheduling
  • Setting achieving milestones
  • Scope creep
  • Conflict of interest

Stakeholder Management Skills

  • Stakeholder analysis: Power/Interest grid
  • Prioritizing critical stakeholder requirements
  • Professional competence
  • Periodic touch-base sessions.

Day Three

Influencing Skills

  • Tailored communication
  • Motivation
  • Consultation and issues identification
  • Dispute and negotiation
  • Involvement and tact
  • The mutual-gains approach

Stakeholder Collaboration

  • Friend or foe
  • Continuous learning
  • Improving collaboration.
5/7 Alade Lawal Street, Off Ikorodu Road, Anthony Village, Lagos. Sep 21 - 23 Sep, 2020

Registration: 08:30:am - 09:00:am

Class Session: 09:00:am - 04:00:am

NGN 130,000.00
(Convert Currency)

Mr Abiodun Toki 08033019120

3 – 4 participants: 5% discount 5 or more participants: 10% discount
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