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Outbound Call Centre (Tele Sales Skills) Training

By: McTimothy Associates Consulting LLC  

Lagos State, Nigeria

18 - 19 May, 2022  2 day

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NGN 75,000

Venue: The Professional Place: 12b, Olumoroti Street, Gbagada Phase 2, Lagos.

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Other Dates

Venue Date Fee  
The Professional Place: 12b, Olumoroti Street, Gbagada Phase 2, Lagos., Lagos State, Nigeria 16 - 17 Sep, 2022 NGN75000

Selling over the phone can often be an intimidating and frustrating experience for everyone involved.

This Call Centre training course from training, teaches your employees to enter the call centre with confidence because they will be better equipped to answer questions, overcome objections and make the sale. A well-trained Call Centre is the heart of any operation. Call Centre employees who possess skill and professionalism, who know how to handle a great variety of situations, will be an asset to any organisation. By presenting these attributes, call centre staff will also personally benefit in terms of salaries and performance bonuses. Call Centre training will allow the employee to enter their work area with confidence knowing they are equipped to answer questions and overcome objections and ultimately close the deal.

Learning Outcomes

  • Define outbound call centre strategies
  • Identify the different types of buying motivations
  • Master strategic sales processes for your products, buying cycle and the buyer's motivations
  • Learn strategies for effective communication
  • Learn advanced phone etiquette skills
  • Set benchmarks for help with managing individuals as well as teams
  • Develop strategies for increasing team motivation & morale leading to a great company culture
  • Learn how to dress for success
  • Gain valuable insight into international etiquette
  • Dynamic, engaging courses like these are available now throughout Australia, including Brisbane, Sydney, Melbourne, Adelaide, Canberra and Perth.
The Professional Place: 12b, Olumoroti Street, Gbagada Phase 2, Lagos. May 18 - 19 May, 2022
The Professional Place: 12b, Olumoroti Street, Gbagada Phase 2, Lagos., Lagos State, Nigeria 16 - 17 Sep, 2022

Registration: 10:00:am - 04:00:am

NGN 75,000.00
(Convert Currency)

Blessing Aguta 08058805333, 09080022449

5% Group Discount for 3-5 participants, or 10% Group Discount for 6 and above participants

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