Effective Leadership Relationship Building Skills Training Course

Leadership is about inspiring people and planning with the motivating factors of relationship building and community service. With an increasingly interconnected global market, along with growing demands on a leader’s time, attention, and resources, it can be challenging at times for leaders to ascertain where they need to be putting more of their focus and effort.

At the end of the training, Participants will

• Be able to build rapport and Inspire trust in colleague and team members
• Be able get Collaboration from team members to achieve a common goal
• Understand the Various Leadership theories
• Understand the difference between Boss and Leader
• Be more Assertive and emotional Intelligence in giving and receiving feedback

Day 1

• Relationships and the trust factor
• Introduction to human relations
• The good, the bad and the ugly
• The need for relationships and networks
• Thinking beyond oneself
• The challenges of modern-day habits
• Why trust matters?
• Positive relationships versus forced relationships
• The Johari Window
• What influences relationships and networks?
• Leadership Basics
• Traits theory of Leadership/Process
• Factors of Leadership
• Bass Theory of Leadership
• Management VS Leadership
• Boss or Leader
• Environment
• Roles and Relationship
• Culture and Climate
• Leading
• Servant Leadership

Day 2

• Models of Behaviour
• The Betari Box
• Strokes
• Transactional Analysis and Ego States
• The Three Parts of Communication
• Assertiveness vs Responsiveness
• Openness, Disclosure and Feedback
• Giving and Receiving Feedback
• Trust and Respect
• The Psychological Contract
• What Is Disclosure?
• The Johari WindoW

Day 3

• Increasing your Likeability Factor
• Being Capable
• Being Caring
• Being Uplifting
• How to Increase your Likeability Factor
• Being Amiable
• Being Dependable
• Building Rapport
• What Is Rapport Building
• 6 Tips for Establishing Rapport
• 6 Tips for Building Rapport

Day 4

• Influencing Relationships
• Difficult Relationships
• What’s in it for Me? (WIIFM)
• Power and Influencing
• Dale Carnegie and Self Awareness
• Dale Carnegie
• Openness, Disclosure and Feedback
• Giving and Receiving Feedback
• Trust and Respect
• The Psychological Contract
• What Is Disclosure?
• The Johari Window
• The Assertive Approach to Relationships
• Saying No Nicely
• The Three Step Approach to Assertive Behaviour
• The Assertive Approach
• Understanding Different Behaviour Types
• The Need to Be Assertive

Day 5

• Emotional Intelligence for Relationship Building
• Your areas of growth as perceived by others
• Your leadership strengths as perceived by others
• Receiving 360° feedback from the supervisor
• How others perceive you when handling change in the workplace
• Developing emotionally healthy working relationships