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Managing Conflict and Difficult Situations at Work

By: Tom Associates Training  

Lagos State, Nigeria

28 - 29 Jun, 2022  2 day

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NGN 135,000

Venue: 5/7, Alade Lawal Street, Opposite Anthony Police Station, Idi-Iroko Bus-Stop, Ikorodu Road, Anthony Village - Lagos, Nigeria

Other Dates

Venue Date Fee  
5/7, Alade Lawal Street, Opposite Anthony Police Station, Idi-Iroko Bus-Stop, Ikorodu Road, Anthony Village - Lagos, Nigeria, Lagos State, Nigeria 24 - 25 Nov, 2022 NGN135000

This programme can run as an online or classroom training (Available also for Customised Training by Duration, Venue and Fee)

    Day One

  • Common causes of conflicts at work
  • Signs of conflicts
  • Common Conflict Triggers
  • Different Forms of Conflict

    • Perception conflict

    • Personality conflict

  • Paradigm shifts
  • Reflexive Loop
  • Difference Issues
  • Beliefs and Attitudes

  Interrelationship of assertive and cooperative behaviours

  How do you compete or cooperate

    • Genteel

    • “Crabs-in-a-bucket”

    Day Two

    Managing Differences

    • Younger Bosses Managing Older Workers

    • Benefits of Generation Gaps

    • Break Down the Stereotypes

    • Treat Each Other As A Peer

    • How to Learn From Each Other

    Resolution of team conflicts

    • What Compromise is

    • What Collaboration is

    • Avoid Turnover with a Retention Plan

    • Create a Succession Plan

    • Embracing the Unfamiliar.

5/7, Alade Lawal Street, Opposite Anthony Police Station, Idi-Iroko Bus-Stop, Ikorodu Road, Anthony Village - Lagos, Nigeria Jun 28 - 29 Jun, 2022
5/7, Alade Lawal Street, Opposite Anthony Police Station, Idi-Iroko Bus-Stop, Ikorodu Road, Anthony Village - Lagos, Nigeria, Lagos State, Nigeria 24 - 25 Nov, 2022

Registration: 08:30:am - 03:30:am

NGN 135,000.00(VAT Inclusive)
(Convert Currency)

Mr Abiodun Toki 08033019120

Fee: LIVE-ONLINE: N115,000 CLASSROOM: N135,000 3 – 4 participants: 5% discount 5 or more participants: 10% discount

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