This Principles of Business Process Improvement Course is the foundation for all courses in the Business Process Management curriculum.
It provides an overview and discussion of the principles, concepts and techniques required to transform your business from a traditional, functional organization to a process-centric organization. The course introduces a systematic approach and methodology for planning, monitoring, measuring, and managing your company’s business process performance and for redesigning and improving specific processes.
What you will learn
The key considerations of a process-based approach to business process change management
·The strategic, tactical, and operational considerations in a comprehensive BPM framework
·The role of business processes in an organization
·The basic concepts, principles, and techniques of BPM
·How to plan for cross-organization acceptance and implementation