Emotional Intelligence: Strategies for Success

The overall aim of the course is to provide participants with the knowledge and skills necessary to understand Emotional Intelligence. Participants will identify the various competencies included in the EI framework of Daniel Goleman, ranging from self awareness to relationship management. The course also aims at allowing participants to determine their most preferred approach to listening, and to examine the impact of different leadership styles on organizational climate

Course Methodology

The course relies on the use psychometrics aimed at helping participants discover their preferred psychological types. The course also features the use of role plays and case studies followed by plenary discussions.

Course Objectives

By the end of the course, participants will be able to:

• Explain the nature and theories underlying Emotional Intelligence (EI)
• Identify their personal strengths and blind spots through self assessments
• Define the various EI competencies and identify areas for improvement as needed
• Practice empathy building skills with emphasis on active listening
• Assess the impact of different leadership styles and their associated competencies on organizational climate and bottom line results

NOTE : This course  holds as a 3 day, 5 day and 10 days training