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8th Annual Labour Trade Union Conference 2021

By: Centre for Public Service Productivity and Development

Lagos State, Nigeria

21 - 24 Sep, 2021  4 days

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NGN 69,500

Venue: NSPRI Guest House, 32/38, Barikisu Off UNILAG Rd., Onitiri, Yaba, Lagos

Industrial Relations is concerned with the maintenance of the employment relationship, essentially how trade unions and management of an organisation interact. The conference on Transformational Labour and Industrial Relations conference will provide participants with current understanding of Labour and Industrial Relations (IR) practices. This dynamic and interactive conference will help you transform your industrial relations, so it meets the needs of all stakeholders over the coming decade.

Industrial Relations has undergone many changes over the past decade, but it continues to be a critical area for all organisations.

The conference will highlight:
•    Employee Relations (ER and IR) – What it is and What it should be?
•    The economic, legal and social perspectives of IR
•    The employment relationship and the psychological contract
•    Negotiation skills for collective bargaining
•    How to manage workplace conflict?
•    An Introduction to Mediation Techniques

Objectives
By the end of this Conference, participants will learn to:
•    Develop a collaborative approach to labour and industrial relations
•    Examine techniques and methodologies for enhancing and transforming IR
•    Appreciate the importance of employee engagement and empowerment
•    Understand the people factors in IR
•    Critically analyse the possibilities of effective conflict resolution
•    Utilise mediation skills as a practical intervention into disputes

Organisational Impact

  • An appreciation of the benefits of transformational IR in the workplace
  • A focus on best practices in labour and industrial relations
  • Stronger labour management relations
  • Reduced time and costs spent on grievance arbitration
  • Promoting and supporting collaboration in negotiations

Personal Impact

  • Improve your effectiveness as a trade union delegate or official
  • Develop practical, transferable skills and competencies
  • Better understand the future of labour and industrial relations
  • Practical skills in the practice of mediation
  • Learn about the modern role of the union official or delegate

Training Contents

1. Transformational Employee, Labour and Industrial Relations

  • The Context for Labour, Employee and Industrial Relations
  • Understanding the Functional Role of Trade Unions
  • Trade Unionism in Africa, The Gulf, and Globally
  • Current Trends in Employee and Industrial Relations
  • The Nature of the Employment Relationship and the Psychological Contract
  • Employee Relations: Economic, Legal and Social Perspectives

2. Vital People Factors in the Workplace

  • Collective Negotiation and Consultation
  • Techniques and Processes to Manage Grievances Efficiently
  • Dignity at Work: Workplace Bullying Example
  • The ‘Flexible Firm’ Model and the Labour Utilisation
  • Involvement, Participation, and Employee Voice

3. Negotiation Skills for Collective Bargaining

  • Collective Bargaining
  • A Win-Win Approach to Negotiation
  • Stages of Negotiation and the Coleman Raider “Bare-bones” Model
  • Exploring Competition and Cooperation
  • Introduction to Reframing Techniques
  • Cultural Differences that Affect Negotiation and Collective Bargaining

4. Managing Conflict and Workplace Mediation Skills

  • Understanding Conflict
  • Analysing your Conflict Handling Behaviour (styles)
  • Resolving and Managing Conflict – avoiding conflict escalation
  • The Abilene Paradox and Avoiding Groupthink
  • Alternative Dispute Resolution (ADR)
  • Understanding Arbitration, Conciliation, and Mediation

5. Practical Techniques of Mediation

  • The Mediation Processes
  • Issues Suitable for Mediation
  • The Mediator’s Role
  • The 5-step Framework for Effective Mediation
  • Reaching and Formalising Agreements
  • Personal Action Planning

Training Methodology
Participants in this conference will receive thorough training on the subjects covered by the Conference outline with the facilitator utilising a variety of proven adult learning teaching and facilitation techniques.
This conference is very participatory and interactive. It involves skill practice in a group setting. Training methodology includes individual and group activities that will intersperse the sessions.  A variety of practical sessions, relevant case studies, simulations, and group games and activities are programmed into this Conference.

Who Should Attend?

  • Union Delegates and Officials
  • Employee Relations (ER) Personnel
  • Industrial Relations (IR) Personnel
  • Human Resource Management (HRM) Professionals who need to understand Industrial Relations and Employee Relations
  • Those managers who would benefit from an understanding of trade union issues
  • Anyone who wants to learn practical skills in labour negotiation and workplace mediation

Accommodation:

This course is non-residential. Participants are to lodge in hotels of their choice near the Training centre. A list of these Hotels will be provided on request.

NSPRI Guest House, 32/38, Barikisu Off UNILAG Rd., Onitiri, Yaba, Lagos Sep 21 - 24 Sep, 2021
NGN 69,500.00
(Convert Currency)

Dr Chris egbu 08023194131

Early Bird Registration and Payment before 10th of Sept 2021 Attracts 10% discount
Dr Chris and Others

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